日剧介绍:商务电话英语(02)

商务英语 / 接听电话英语 / 1B
入门句型
句型 4
● 留话／回复电话
CALLER：我要留话
May I leave a message?
Could you take a message for me?
Please tell him I called.
Could you write it down?
CALLER：请某人回电
Could you ask him to call me back?
Would you please tell him to return my call?
Please ask him to call me as soon as possible.
This is an emergency. Please tell him as soon as possible.
CALLER：抱歉，你打来时我不在
I'm sorry I missed your call this morning.
I'm sorry I was not in when you called me this morning.
I'm sorry you missed me when you called earlier today.
CALLER：回复您稍早来电
客气
I'm returning your call from this morning.
I was just informed you tried to reach me this morning.
This is Russ Davis, I'm returning your call from this morning.
口语
I heard you called me.
I just got the message you were trying to get me this morning.
I just got the message you left (for) me earlier.
This is John Ross; I'm glad you called me earlier.
句型 5
 
● 转接给代理人
CALLER：有人可以代理吗？
客气
Can anyone else here help me with this?
Could I speak to someone else about this?
May I speak to someone else in charge of...?
RECEIVER：由某人代听
客气
Would you like to speak to someone else?
Would you like to speak to someone else in the same department?
John Roberts can take the call for her.
Can Mr. Roberts help you with this?
I think Mr. Roberts can help you with this?
Would you care to speak with Mr. Roberts instead?
Let me transfer your call to John Roberts. One moment, please.
I'll get John on the phone. Hold on, please.
句型 6
 
● 如何连络上某人
CALLER：怎样才能…
客气
Could you tell me where to reach him?
Do you have any idea where he is now?
Can you tell me how to get hold of him?
CALLER：可否告知…电话号码？
客气
May I have his number there?
Could you give me his home number?
RECEIVER：打…可找到他
客气
Try calling 555-1234. He should be there.
Would you like to call the hospital? He's over there.
He's in another office. Could you call him there?
He's supposed to be in our upper office. Let me put you through.
口语
He's in the other building. The number is 555-4321.
句型 7
 
● 何时回来／感谢来电
CALLER：他何时回来？／会回来吗？
Could you tell me when he'll come back?
When is he expected back?
Do you know when he will be available?
Do you have any idea when the meeting will be over?
Will he be back today?
Will he return to the office later?
RECEIVER：请再打来／可能会在…回来
Would you mind calling back around noon?
I think he will be back by 4 o'clock.
You should be able to catch him in the morning.
He's expected back (at) any moment.
He was planning to come back this evening.
I'm not sure, but he's supposed to get back sometime in the afternoon.
RECEIVER：谢谢您的来电
很客气
Thanks for calling.
Thank you for phoning.
客气
Thanks for taking the time to call.
口语
Thanks for calling me up.
Thanks for getting in touch.
Thanks for giving me a call.