中财网即墨柳腔大全:《商务英语书信写作》01
来源：百度文库 编辑：中财网 时间：2024/05/04 04:45:17
目 录
第二章 商务业务信函范例
第一节 资信调查函
1.咨询函
2.向银行查询新客户资信情况
3.向客户查询信用及经营情况
4.带附表的资信调查函
5.资信调查有利回函，并给予建议
6.信用调查有利回函，告知敬请放心
7.资信调查不利回函，告知管理不善
8.信用调查不利回函，告知经济信用不佳
9.表明无法提供确切意见而致歉
10.请求老客户作为资信证人
11.要求对方提供资信资料
12.同意试销前的资信要求
第二节 促 销 函
1.传感剃须刀广告海报
2.男用 喱宣传海报
3.香波的报纸广告
4.便携式小型冰箱宣传册
5.推荐地毯
6.推荐替代品
7.推荐新产品
8.一般性推销
9.描述产品
10.写给不经常联系的客户
11.推销教育课程
12.推销会议场所
13.向老客户推销新产品
14.为商贸指南征集广告
第三节 建立贸易关系
1.亲抵进行业务调查
2.咨询信
3.表达建立业务关系的意愿
4.参观展位后要求建立贸易关系
5.通过自荐信建立商务关系
6.要求推荐客户
7.由朋友介绍的公司
8.从广告中得知客户信息
9.索取资料
10.寄送资料
11.与过去有贸易往来的公司恢复联系
12.寻求电子制品合作伙伴
13.寻求纺织品贸易伙伴
14.进口商与出口商的联络信
15.出口商与进口商的联络信
16.接受建立业务关系函
17.拒绝建立业务关系函
18.回函拒绝申请交易
19.要求对方刊登推销广告
20.索取样品
21.请求担任独家代理
22.拒绝对方担任独家代理
23.同意对方担任独家代理
24.物色代理商
25.欢迎新代理商
26.要求试销
27.同意试销
第四节 价格谈判
1.第一次询价
2.答复第一次询价
3.询问价格与优惠条款
4.答复价格，告知优惠条款
5.问询到岸价格
6.答复价格并告知细节
7.中国进口商询盘
8.报同类产品虚盘
9.提供代用品报盘
10.传真报实价
11.最优惠报价
12.中国出口商报盘
13.国外出口商回复询盘
14.答复网上询盘
15.报虚盘
16.报实盘
17.折价优惠
18.回复只能维持现价
19.加价前优惠大客户
20.还盘函
21.返还盘函
22.接受价格函
23.涨价通知函
24.说明涨价原因
25.询价函
26.对询价函的回函
27.价目表范例
28.回函拒绝还盘
第五节 订 货
1.订单样本
2.电子邮件订单
3.正式订购函
4.附寄订单的信函
5.通知接受订单
6.确认订单
7.试购函
8.确认收到订单
9.使用现金支票下订单
10.使用交货付款方式下订单
11.使用信用卡订货
12.通知有货，准备发运
13.通知订货方暂无存货
14.通知无法供货
15.通知不能供全部货物
16.建议同类型其他产品
17.无法接受替代品
18.拒绝接受订单
19.对货物满意，再一次订货
20.索取样品函
21.同意送付样品函
22.回函拒绝送付样品
23.订货函
24.回函接受订货
25.拒绝订单并推荐代替品
26.催促下订单
第六节 付 款
1.付款条款
2.开立汇票以支付装运费
3.要求变更汇票日期
4.要求对方开立包括各种费用的汇票
5.要求连同汇票寄来装船文件
6.同意变更汇票的付款条件
7.要求寄送装运的汇票及提单
8.通知对方愿意接受汇票
9.通知接受汇票，并要求迅速履行订货
10.要求接受汇票并付款
11.提议变更付款条件
12.建议使用见票后30天应付的信用证支付
13.要求更易于接受的付款条款
14.答应改变付款方式
15.要求银行开立信用证
16.索取形式发票
17.寄送形式发票
18.付款通知
19.告知付款账户
20.通知收到付款
21.回函拒绝对方付款方式
22.接受对方付款方式
第七节 催 款
1.提醒欠款事宜
2.询问还款事宜
3.客气的催款函
4.询问未果，再次请求还款
5.用对方信用情况提醒对方
6.要求结清余额
7.要求付款，并付上新发票
8.三度索取欠款
9.再一次催款
10.寄出欠款账单
11.再度索取欠款
12.告知账户资金不足
13.答复客户延期付款要求
14.正式电文催款
15.已通知律师起诉
16.最后通牒
17.付款致谢函
第八节 包装、装运和交货
1.说明发货流程
2.关于包装要求
3.洽谈包装
4.告知已装运
5.要求装船时间
6.通知发运货物
7.通知货物抵达
8.委托装船
9.指定木箱包装的材料及规格
10.指定包装的材料、重量及唛头
11.对包装箱长度、唛头的指示
12.对机器包装的详细指示
13.海运包装的详细指示
14.请注意包装，并减少费用
15.免费再包装
16.告知对方包装无误，要求以保费弥补损失
17.告知对方已按照指示包装并交付船运
18.通知对方转让装船文件的银行
19.通知对方已寄出装船文件
20.运送数量不足，要求抓紧装运
21.因须取得特殊许可，故延迟装运
22.要求更改目的港
23.因生产设备的改进，提前交货
24.对延误装运而不满
25.因延误装运而致歉
26.收条
27.告知对方货品抵达，随函附上支票
28.装运申请书
29.装货单
30.装箱单样本
31.托运人提供的情况
32.询问装运
33.催促装运
34.告知已装运
第九节 索赔与理赔
1.投诉货物质量欠佳
2.投诉产品数量不足
3.投诉收到货物与订单不符
4.抱怨包装不良
5.对所称包装不良的答复
6.首批到货不合格，保留索赔权
7.对商品质量不满，要求补救
8.处理质量不满的投诉
9.为送错商品致歉
10.为再次寄错商品规格致歉
11.解释双方都有责任
12.调解客户退货
13.表示愿意调查事实真伪
14.调查后做进一步回复
15.破例进行理赔
16.拒绝理赔
17.说明包装无误，请对方向保险公司索赔
18.因数量不一致，补运替代品
19.通知对方运去替代品
20.表明愿意为不良品质负责，并支付差额
21.针对索赔，指责对方订货错误
22.应付令人头痛的客户
23.改善服务
第十节 商标、说明书、合格证及合同样本
1.白鹤牌铅笔商标
2.长城牌地毯商标
3.凤凰牌双轮手扶拖拉机使用说明
4.叉车使用说明书
5.牡丹牌648型收音机说明书
6.微型电子计算器使用说明书
7.安替司丁药物使用说明书
8.太阳元气袋使用说明书
9.产品合格证
10.装配合同
11.代理协议
12.补偿贸易合同
第三章 商务通用公文及社交公文
第一节 通告和启事
1.开业通告
2.扩张营业通告
3.设立分公司的通知
4.发布并购消息
5.迁址通告
6.公司重组启事
7.拆伙通告
8.招标通告
9.租赁注意事项
10.商品大拍卖海报
11.消防演习通知
12.董事会会议通知及会议议程
13.开会通知
14.开业通告
15.增加新合伙人
16.合伙人退休
17.布告形式的通知
18.通知参观取消
19.商标所有权通知
20.支票遗失
21.给顾客的通知
第二节 公司人事
1.晋升公告
2.调动通知
3.自荐求职信
4.应征求职信
5.求职者熟人推荐函
6.面试通知函
7.录用通知函
8.工作接受函
9.工作拒绝函
10.辞职信
11.接受辞职
12.辞退员工
13.褒奖员工
第三节 报告及介绍信
1.公司管理改革方案报告
2.员工福利报告
3.加强保安措施报告
4.日常工作报告
5.销售情况调查报告
6.要求写报告的信函
7.研究报告的序文
8.业务介绍信
9.正式报告
10.公司简介
第四节 邀请与约见函
1.邀请参加交易会
2.邀请参加开业庆典
3.邀请参加年度销售会议
4.邀请客户参观公司
5.邀请参观贸易展览会
6.正式邀请参观特展
7.晚宴请柬
8.便宴邀请
9.邀请参加晚宴(非正式函）
10.非正式拒绝晚宴函
11.正式拒绝晚宴函
12.正式邀请函
14.邀请明信片
15.接受共进午餐的邀请
16.拒绝参加招待会
17.茶会请柬
18.舞会请柬
19.非正式的预约要求
20.业务约见函
21.拒绝约见
22.同意约见
23.确认约见函
24.确认合作会议议程
25.安排招待工作
26.建议更改时间
27.拒绝参会
28.正式婚礼请柬
29.欢迎函
30.致欢迎词
31.邀请函（非正式）
32.拒绝参加酒会回函
33.到办公室约见函
34.接受约见回函
35.拒绝约见回函
第五节 祝贺与慰问
1.祝贺总经理任职
2.祝贺晋升
3.对祝贺晋升的回函
4.贺成为董事会成员
5.贺同事荣退
6.贺员工生日
7.祝贺新公司营业
8.生病慰问信
9.慰问家属
10.表示怀念
11.吊唁函
第六节 感谢与道歉函
1.感谢客户订单
2.感谢热情款待第三人
3.感谢惠赐资料
4.回复客户的感谢信
5.感谢工作推荐人
6.感谢客户推荐人
7.感谢客户的付款和订单
8.感谢客户的长期支持
9.为逾期付款致歉
10.为发货单上的错误致歉
11.为给别人带来不便公开致歉
12.感谢别人盛情款待
13.致谢大宗订单
商务业务信函范例
资信调查函
咨询函
Credit Information
Dear Sirs,
The under-mentionedfirm has recently asked if they could represent us in the marketing of our products in the United States as our sole agent:
Friendship International Trade Co.Ltd.
250 Royal Road
New York,NY.30786
We would be very grateful if you could let us have some information about the financial and business standing of the above firm.
Any information that you may give would be treated in strict confidence and we await your early reply.
Yours faithfully
Li Gang
General Manager
向银行查询新客户资信情况
(CONFIDENTIAL)
Dear Sirs,
We have received an order for US＄56 500 worth of goods from Atlantic Electronic Co.,Ltd,U.S.A.They have given us your bank as a reference.We wish to know if they are good for this amount and in every way trustworthy and reliable.We shall be most grateful for any information you give us.
We should of course treat as strictly confidential any advice you tell us and be only too pleased to perform a similar service for you should the opportunity ever arise.We enclose a stamped and addressed envelope for your reply.
Yours faithfully,
向客户查询信用及经营情况
Dear Sirs:
We will be obliged if you will kindly give us the information about credit standing of the Watson & Jones Newcastly International Trade Co.,Ltd.in your city.We understand that you have regular transactions with the firm.So we take the liberty to ask you to give your views concerning the actual position of the firm in order that we may take steps to avoid getting into trouble.
Any information you give will be highly appreciated and kept in strict confidence.We shall be pleased to reciprocate if you should need our services at this end.
We are awaiting your early reply.
Yours faithfully,
带附表的资信调查函
Credit Information
Dear Sir,
We have received a sudden bid from the American Trading Co.,Ltd,600 Mission Street,San Francisco,with which you are now doing business and the firm gives us your name as a reference.
We shall appreciate it if you will inform us of your own experiences with the firm by filling in the blanks of the attached sheet and returning it to us in the enclosed envelope.
Any information you may give us will be treated as strictly confidential and expenses concerned from this inquiry will be gladly paid by us upon receipt of your bill.
Very truly Yours,
(Attached Sheet)
(1)How long have you been in business relations with the firm?
(2)What credit limit have you placed on their account?
(3)How promptly are terms met?
(4)What amount is currently outstanding?
资信调查有利回函，并给予建议
Private & Confidential
Dear Sirs,
Subject:The London Trading Co.,Ltd.
In reply to your letter of August 18,we want to inform that we have now received from Barclay Bank of London the information you require.
The London Trading Co.,Ltd.was founded in 1940 with a capital of 1 000 000 pounds.Their chief line is in the import and export of textiles.Their business’ suppliers are satisfied with them.We consider them good for business engagement up to an amount of 300 000 pounds.For larger transations we suggest payment by sight L/C.
The above information is strictly confidential and is given without any responsibility on this bank.
Truly，
信用调查有利回函，告知敬请放心
Gentlemen,
The firm mentioned in your letter of September 20 is one of the most responsible dealers of textile goods.
The company was established in 1948,and has supplied our firm with qualified goods for over 20 years.
They have always provided complete satisfaction with in-time delivery,moderate prices and superior quality.
We believe that they may be rated as an A-Level company with which you can deal freely.Of course,this is our personal opinion and we assume no responsibility in your proposed business negotiations.
We hope the above is satisfactory and will help you in making a decision.
Very truly yours,
Mike
Business Manager
资信调查不利回函，告知管理不善
Private & Confidential
Dear Sirs,
We have completed our enquiries concerning the company mentioned in your letter of May 18 and have to inform you to consider carefully the business with them.
In the past three years,the company has experienced a serious difficulty in finance and delayed in executing their normal payment.It seems to us that the company’s difficulties were due to bad management and in paricular to overtrading.
We would advise you to pay most careful attention to any business relations with them.However,this is our personal opinion and we wish you to make further enquiries on your part.
Yours sincerely，
信用调查不利回函，告知经济信用不佳
Dear Sir,
We are sorry to say that our experiences with the company which you inquired about in your letter of June 17 have been unsatisfactory.
It is true we were in business relations with the firm of the last two years and on several occasions we have had lots of trouble in effecting settlements.
The company still owes ＄1 400 for purchase made over seven months ago.The account is now in the hand of our attorneys for collection.
May we ask that you treat this information as strictly confidential without responsibility on our part.
Very truly yours,
表明无法提供确切意见而致歉
Private & Confidential
Dear Sirs,
We regret our inability to let you know any positive information concerning the firm in question in your letter of June 6.
It is true that we had business with them during the past few years,but the amount of business was not so large that we can not supply any responsible opinion on the business capability and credit standing.
We suggest you make further status enquiries from other enquiry agencies.
Yours truly，
请求老客户作为资信证人
Dear Mr Green,
Thank you for your letter of November 2.We are delighted to hear that you are so pleased with the refurbishment of your hotel.
As you know,in our line of work,we depend on good reports about our projects to win further business.Our clients always shop around and look for references before committing themselves.
We would like to use your hotel as a reference when we discuss similar refurbishments in the hotel industry.Would you agree to our suggesting that future clients should call you?
It would also be most helpful if we could occasionally bring a client to look at your hotel.We would,of course,stay overnight at least.
I will call you next week to hear your reaction.Thanks again for you kind words.
Yours sincerely,
Robert
Manager
要求对方提供资信资料
Dear Sirs,
We are very glad to receive your fax inquiry.Since it is the first time we contact,we would be highly appreciated if you could provide us your bank name and address.
We realize the types of IC you need,but we do not know the specification you require for that IC such as the voltage,current.Could you please tell us the purpose of this IC?
The fax you send us is not very clear for the wording part.Therefore,please fax it again(no need for graph).We wish we could provide the best services to you.
Sincerely yours，
同意试销前的资信要求
Dear Sirs,
Thank you for your letter of 10th March.We are gratified to receive your request for men and women’s raincoats on approval.
As we have not previously done business together,perhaps you will kindly agree to supply either the usual trade references,or the name of a bank to which we may refer.As soon as these enquiries are satisfactorily settled,we shall be happy to send you the items you mention in your letter.
We sincerely hope this will be the beginning of a long and pleasant business association.We shall do our best to make it so.
Yours,
促 销 函
传感剃须刀广告海报
GILIETTE SENSOR
The only razor that senses and adjusts to the individual needs of your face.
Gillette Sensor:the shave personalized to every man.
It starts with twin blades,individually and independently mounted on highly responsive springs.So they continuously sense and automatically adjust to the individual curves and unique needs of your face.
Innovation is everywhere.You can feel it in the textured ridges and the balance of the Sensor razor.You appreciate it in the easy loading system and the convenient shaving organizer.
Even rinsing is innovative,the new blades are 50% narrower than any others—allowing water flow freely around and through them,for effortless cleaning and rinsing. All these Sensor technologies combine to give your individual face a personalized shave—the closest,smoothest,safest,most comfortable.
The best shave a man can get.
Gillette
男用者喱宣传海报
YOU MANAGE A BUSINESS，STOCKS，BONDS，PEOPLE
AND NOW YOU CAN MANAGE YOUR HAIR
For the first time there’s a remarkable gel that can give your hair any look you want—sleeker,fuller,straighter,curlier,more natural,even wet—without a drop of alcohol or oil.It gets your hair into shape in the morning and keep it under control all day.Whatever your management style,Maltplexx is for you.Get the full facts at the Aramis counter.
Aramis
Maltplexx natural hair gel for men
香波的报纸广告
WHY YOUR FAVORITE SHAMPOO WILL WORK
BETTER IF YOU STOP USING IT FOR 14 DAYS
It’s so frustrating!The very shampoo that has always left your hair so silky and clean,the shampoo you depend on gradually,then noticeably,stop working.That fresh-air softness you prize so much in clean hair is gone.Your hair feels limp and looks dull.What is happening?Why the change?“Shampoo build-up”is the reason.
Each washing,even with fine expensive shampoos of conditioners,leaves a“residue”,a tell-tale problem that has now been measured precisely in laboratory studies.
Recent tests on 10 quality shampoos show that residue accumulates each time you shampoo.It’s a fact of hair life.
To rid your hair of this unwelcome build-up you must switch to a shampoo with superior rinsability—even if it’s just a temporary change,move to shampoo that have the ability to revitalize your hair and leave it thoroughly clean.Choose one that will do the job greatly.And don’t put it off.Shampoo build-up is more than unattractive.It can destroy the soft feel of your hair…its manageability…and it can eventually damage the hair itself.
Which shampoo rinses the best?In laboratory tests of 10 quality shampoos,Neutrogena shampoo was rated No.1,and demonstrated consistently superior rinsability with almost no built-up itself.
So Neutrogena removes the most build-up in a single washing and,equally important,leaves a negligible trace of residue compared to all the other shampoos tested. If you feel you need to revitalize your hair,try Neutrogena shampoo for just 14 days.Think of it as a refreshing“vacation”…and afterwards your hair will again respond happily to your favorite shampoo.
Use Neutrogena whenever you need to get your hair really clean.Then your favourite shampoo will continue to be your favourite.It is suitable for all hair types and may be used on permed,dyed hair.
Neutrogena shampoo is available at chemists ad department stores,in 100ml tubes and 200ml bottles.Look for it—in the white box with the brown band.
“Test results indicate a single wash with Neutrogena was adequate to remove in excess of 90% of the residue.Even with conditioners,which are far more substantive to the hair,a single wash with Neutrogena.,removes 70% of the residue.”
—Excerpt from N.Skin Care Institute Reports
便携式小型冰箱宣传册
Dear Fellow Camper,
It is a great day to start your vacation.The sun is ablaze,the van or wagon is humming nicely down the Interstate,and the family is settled comfortably in anticipation of what lies ahead.Even the dog is amicable.
Can you guess what happens next?Suddenly there are echoed demands for a rest stop and something to eat.The rest stop idea is good,but the“something to eat”shakes you a little—you have visions of hauling out the old billfold and plunking down fifteen bucks or so for snacks at a fast food place.
BUT NOT IF YOU HAVE LEKTRON KOOL WITH YOU!
The Lektron Kool is the greatest little portable fridge you’ve ever seen.Pack it with sandwiches,drinks,fried chicken,fruit,whatever,and you’ll have at your fingertips really cold food and drink day and night.
The Lektron Kool is not an ice box.It’s a lightweight but roomy electronic refrigerator that you can plug into your car or a 110-volt adaptor that we make available,assuring you of fresh edibles for days and nights.The secret is in Lektron Kool’s thermoelectric solid-state module,which replaces all the bulky piping coils,compressors,and motors you find in conventional portable refrigerators.
One enthusiastic owner of Lektron Kool writes:“Last summer our family took a camping trip to Canada.It was one of those‘perfect’vacations;everything went just as we had planned.But when we got back to Atlanta，all of us agreed that,aside from our new Caprice wagon,the most indispensable item of equipment we carried was our Lektron Kool.Not only was it a convenient,it saved us a bundle!”
Now you can own the Lektron Kool for ＄40 or ＄50 less than the regular price.That’s right.Our three models ordinarily priced at ＄139,＄179,and ＄199 can now be had for ＄99,＄139,and ＄149,but you must hurry because this offer will be withdrawn by June 15.
Call us toll-free at 800-622-0391 to place your order,or mail us your check or credit card number.But if you want more information before you order,the enclosed postage paid card will bring you a complete catalog of our Lektron Kool models.
Yours very sincerely,
David Hawk
Business Manager
推荐地毯
Dear Sir,
Great interest was aroused at the recent Arts & Crafts product exhibition in Beijing by the largest carpet manufacturer in China.Numerous enquiries and orders have also come for the beautiful hand-woven carpets.
The carpets are preferred for the following:
Appearance
Elegant designs with different sizes cater for the customer’s needs.
Prices
Superb quality with prices much lower than those from other sources.
Comfort
Carpets are made from wool and silk,so they are giving the feeling of natural warmth and comfort.
You will be interested to note that our annual production is 20 000 pieces.Recently we have received enquiries from Japan,Germany,Australia and South Africa.We are convinced that our carpets will be exported to more countries in the near future. We are glad to enclose our illustrated catalogue,and will send you our best quotation as soon as we hear from you.
Sincerely yours,
推荐替代品
Dear Sirs,
Thank you for your letter dated March 15,2007,ordering 10 000 pieces of Rainbow Raincoat Mode 2.
We regret that we can no longer supply the said raincoats,which are out of production.In their place we would like to offer our Rainbow Raincoat Mode 3.This is our new design,made of light,durable and waterproof material.The quality of this article is excellent,but the price is 5% lower.The large number of repeat orders we regularly receive from leading distributors is a clear evidence of the widespread popularity of Rainbow Raincoat Mode 3.
Full details of our export prices and terms of business are enclosed with this letter. Our illustrated catalogues and sales literature are being sent by separate cover.
You can be sure of our immediate attention to your order,which we are looking forward to receiving.
Faithfully,
推荐新产品
Dear Sirs,
You may be interested to know something about the new products developed by our technicians.This kind of new products sells very well at our market.
Because of its successful sales in our country,we think there will be a potential market abroad.So we are sending you some samples by separate posts and would welcome your advice as to whether,in your opinion,there will be a ready market in your district. If you think you can find a good market for the new products we can supply you on the most favorable terms in order that you can promote our new products to the potential customers.
We are awaiting your early reply.
Yours faithfully,
一般性推销
Dear Sirs,
We are sending you with pleasure by fax a copy of our latest catalogue of our“Spring Flower”Vacuum Cleaner,from which you will understand why it is difficult for us to meet the needs of markets.The high quality of our products is well known and universally acknowledged and we are confident that they will be welcomed in your market. In order to popularize these cleaners,all the catalogue prices are subject to a special discount of 20% during this month only.We are offering you good products on generous terms and wish to have your early orders.
Yours faithfully,
描述产品
To:Allan Jackson,Workshop Manager
From:Jack Nelson,Model Shop Manager
Subject:Prototype of ORIENT Cutting Tool
We have delivered the prototype of a new cutting tool for your inspection.The tool,designated as ORIENT,has been developed by the Second Group.
The tool is composed of four parts cast from low-carbon steel and finely machined.The cutting edges on one side of each of the two long pieces feature a bonded tungsten alloy ground to a high degree of sharpness.
A strong machine screw holds the two long pieces together.A tension plate of spring steel between them keeps constant pressure on the cutting edges as they are opened and closed by thumb finger action.
When using the tool,place the thumb in the smaller hole and the index and middle fingers in the larger one.By applying pressure with the thumb and fingers,you can easily open and close the cutting edges.
In a word,it is an ideal tool with few weaknesses.So we recommend it to you.
写给不经常联系的客户
Dear Sir,
We haven’t received any enquiry from you over the past twelve months.Up till then we counted you among our steadiest customers.We were confident that we were serving you with quality products and efficiency.Every year,your order came in and was filled satisfactorily.
When your order ceased,we thought it might be a delay in your ordering cycle.Now we wonder whether some failure on our part has caused you to seek supply elsewhere.We can assure you of our improved fulfillment procedure and our larger warehouse.We can provide a greater variety of products and quicker response than a year ago.
We treasure your business.We are anxious to know what we can do to resume business relations with you.Your reply shall meet with our immediate attention.
Faithfully,
推销教育课程
CAMERON CAREER INSTITUTE
766 HIGHLAND AVENUE
ORLANDO,FLORIDA 32802
WOULDN’T YOU LIKE TO OWN YOUR OWN BUSINESS?
If you’re looking for the chance to be your own boss…or earn extra income in your spare time…or a way to achieve independence when you retire…SMALL-ENGINE REPAIR could be the answer.
CCI can quickly train you—in your spare time at home—to service and repair mowers,tillers chain saws,outboards,garden ctors,mopeds,motorcycles,snowmobiles,and dozens of other types of small-engine equipment.It’s a great way to get your own business,full or part-time,with a minimum investment.And it’s a field with growing opportunities for qualified people.
CCI’s Small-Engine Course contains forty-five lessons,each easy to read and understand.Every lesson is short and fully illustrated with step-by-step diagrams and photographs.It’s“hands-on”training-you actually build a 31/2 -horsepower four-cycle engine.You also perform experiments that show you how every part of an engine works.And we supply you with professional tools—a complete set of wrenches,electrical system tools,inductive tachometer,engine overhaul tools,voltmeter,and others.Everything you need!
Our big catalog tells you all you need to know.It describes the content of each lesson(and there are sample pages of the actual study materials),and contains illustrations and descriptions of the equipment you will use.The instructor you will be assigned to has been a professsional small-engine mechanic.He will be your“partner”in your studies.
Just fill in and mail the enclosed postcard for your free catalog today.It needs no postage.
Sincerely,
Director of studies
P.S.:No sales representative will call you!
推销会议场所
Dear Mr.Edwards:
“Thank you for helping us put on the best conference we’ve ever had.Your superb facilities,service,know-how,and helpful attitude all add up to one word:Professionalism.” Pardon me for crowing just a bit,but the statement above was received a few days ago from the vice president of one of the country’s largest manufacturing companies.And it’s typical of many we get from top executives who chose Whispering Pines in Myrtle Beach,South Carolina as their host for meetings,conferences,seminars,and get-togethers.
At Whispering Pines we know how to help you make your meetings really successful.It’s what we were designed to do,what we’re in business for,the reason we like to think we’re the ideal convention headquarters.Whispering Pines is not just another magnificent resort center that offers everything and meeting goers could ask for outstanding cuisine…big name entertainers…elegant nearby shopping malls…all sports,including a championship golf course and tennis courts…and a stunning view of the Atlantic Ocean.We’re all those things,of course,and we are more.
By“more”,we mean that we are really professionals when it comes to arranging space for your specific needs and providing every service you require to make outstanding meetings and conferences.At Whispering Pines you’ll find a staff that is dedicated to personal and friendly hospitality.
Skeptical?Let me prove what I have said.Please look over the enclosed colorful booklet,which shows our spectacular setting and elegant facilities.Then,to learn about our professional side,mail the enclosed card for your free copy of “Organizing,Planning,and Running a Meeting.”
Hopefully yours,
向老客户推销新产品
Dear Sirs,
I enclose an illustrated supplement to our catalogue.It covers the latest designs which are now available from stock.
We are most gratified that you have,for several years,included a selection of our products in your mail-order catalogues.The resulting sales have been very steady. We believe that we will find our new designs most attractive.They should get a very good reception in your market.
Once you have had time to study the supplement,please let us know if you would like to take the matter further.We would be very happy to send samples to you for closer inspection.
For your information,we are planning a range of classical English dinner services which should do well in the North American market.
We will keep you informed on our progress and look forward to hearing from you.
Yours faithfully,
Peter
Export Manager
为商贸指南征集广告
Thank you for your business.
You are currently represented in our directory.This is the only directory of its kind which reaches all companies in the building and construction industry in the UK.Advertising in our directory was a wise move on your part.We are currently compiling a new edition of the directory,which will be published in April 2007.The new edition will be expanded to include major manufacturers of plumbing equipment in the European Community.For proper coverage in the directory,you ought to appear in more than one category.If you do opt for a multiple listing,you will be able to buy space in additional categories at half price.You can be assured that the new edition will be on the desks of all the major decision makers in the building and hardware trades.Please complete the enclosed form and return it with the appropriate fee.
Thanks again for your business.
建立贸易关系
亲抵进行业务调查
Gentlemen:
The writer is leaving for Japan on a business research trip very shortly and expects to arrive in Tokyo some time around December 15.I would appreciate your contacting me through Mr.Smith of the Oriental Trading Company in Tokyo,Japan.
Our company is a subsidiary company of McCarthy Oil and Gas Corporation,one of the largest oil producers in the United States.In the economic prosperity in Japan,we would like to place ourselves in a position where we can conduct some business relationships of mutual benefit.
Very truly yours,
HOUSTON FOREIGN TRADE & IMPORT CO.
Paul J.Tunks
咨询信
Dear Susan,
Hoping that all is well and that your business is flourishing daily.
I’m planning to attend the Canton Fair on or about April 18.
Please fax us your stand number and let us know if you have carpet stocks in your warehouse and what types.
Which hotels does your corporation have contracts with and at what rate?I will need 3～4 nights.I am also interested in importing office furniture to the US and have seen a lot of exporters at the Fair on the side yard.Do you have any friends or contacts in this field?
Awaiting your kind reply.
With best regards to you and your manager.
Jerry
表达建立业务关系的意愿
Gentlemen，
The Commercial Councillor’s Office in this city has advised us of your business scope,which coincides with ours.
We are one of the largest importers of electric goods in Xi’an and shall be pleased to establish business relations with you.Our banker is Industrial and Commercial Bank of China Xi’an Branch,which can provide you information about our character and finances. At present we are interested in your cordless phone and shall be glad to receive your lowest quotation as soon as possible.
Yours truly,
参观展位后要求建立贸易关系
Gentlemen,
I visited your stall at the Spring Guangzhou Fair，2006 and noticed that you manufacture photocopying machines.
There is a good demand for photocopying machines of high quality.We are interested in your products and would be grateful if you would send us your catalogue with full specifications and the latest price list.
Please let us know what discount you can give us for substantial orders as well as some other favourable terms.
We look forward to receiving an early reply.
Sincerely,
Sanyang Import & Export Company
B.G.Lucas
Purchasing Manager
通过自荐信建立商务关系
Gentlemen:
You were recommended to us by the Citibank,which told us that you are a prospective buyer of Chinese textiles and cotton piece goods.And these items fall within the business scope of our corporation.
We are a state-operated corporation and are in a position to accept orders against customers’ samples specifying design specifications and packing requirements. In order to give you a rough idea of our products,we are airmailing you under separate cover a copy of our latest catalogue for your reference.If you find any of the items interesting,please let us know without the least delay.We shall be glad to send you quotations and samples upon receipt of your specific inquiries.
We look forward to your early reply.
Truly yours，
要求推荐客户
Dear Sirs,
We have been leading importers and exporters of cottons and woolen piece goods for these ten years,and are now planning to extend our business activities to our neighboring countries,from the clients of which we have many inquiries for Nylon goods.Would you please introduce us to some of the most reliable exporters of Japanese Nylon Goods?
As to our standing,we are permitted to mention the Bank or China,Beijing,as a reference.
We are looking forward to your favorable and prompt reply.
Very faithfully yours，
由朋友介绍的公司
Dear Sirs,
We have obtained your address from a friend of ours in San Francisco and are now writing for the establishment of business relations.
We are very well connected with all the major dealers here of light industrial products，and feel sure we can sell large quantities of Chinese goods if we get your offers at competitive prices.
Please let us have all necessary information regarding your products for export.
Yours faithfully,
从广告中得知客户信息
Dear Sirs,
We refer to your advertisement in the latest issue of “The International Trade News”concerning the newly developed Video Cassette Recorder M83.
Please send us your catalogue and best terms for this new product.It would also be appreciated if you could give us some idea of the time required between order and delivery.
For your information we are one of the largest importers of Electrical Appliances in England and are trying to import newly developed VCR from Taiwan.If your prices are competitive,we are going to place a large initial order with you.
Your prompt attention to this matter would be appreciated.
Yours faithfully,
索取资料
Dear Sir/Madam,
We are a company that imports yachts for sale to Japanese clients and we have enclosed our company’s brochure for your reference.
Your company’s name to our attention through an article in the August issue of “Ocean Magazine”and we understand that you manufacture yachts of various sizes.Since we might be interested in doing business with your company,we would like to have some information about your company and your products.We would therefore appreciate your sending us your company’s catalog so that we can examine the business potential more closely.
Thank you for your attention.
Yours faithfully,
寄送资料
Dear Mr.Yamato,
Thank you for your letter dated 31st August,2006 inquiring about our company and our products.Enclosed are our latest brochures listing all the types of yachts we manufacture as well as our financial statement for the year ending 31st December 2005. We have not sold our products in the Japanese market in the past,and we would be delighted to do business with your company.Please go through the enclosures.We would be happy to answer any questions that may arise.
We look forward to hearing from you.
Yours sincerely，
与过去有贸易往来的公司恢复联系
Dear Sirs，
We understand from our trade contacts that your company has reestablished itself in Beirut and is once again trading successfully in your region.We would like to extend our congratulations and offer our very best wishes for your continued success.
Before the war in Lebanon,our companies were involved in a large volume of trade in our textiles.We see from our records that you were among our best ten customers.We very much hope that we can resume our mutually beneficial relationship now that peace has returned to Lebanon.Since we last traded,our lines have changed beyond recognition.While they reflect current European tastes in fabrics,some of our designs are specifically targeted at the Middle Eastern market.As an initial step,I enclose our illustrated catalogue for you.Should you wish to receive samples for closer inspection,we will be very happy to forward them.
We look forward to hearing from you.
Yours,
寻求电子制品合作伙伴
Dear Sirs,
SEEK AGENT FOR ELECTRIC APPLEANCES
Shanghai’s rapidly developing manufacturer of Electric Home Products,“Shun Fa”offers you an ideal business opportunity.
Years of research and development have earned our company a foremost position in electrical engineering in the East of China.A vast number of applicable patents have helped stimulate our development program over the past several years.
Our main lines of products include:
TV,portable computer,MP3,MP4,car radio,car stereo,medical instruments,electronic industrial instruments,etc.
For information concerning our business outline,please refer to the Bank of China,which we have engaged a business relationship with for several years.We are a medium-sized company but we are growing fast and we would like you to be a fort of our future!
Shun Fa Electric Co.,Ltd.
22 Zhong Yuan Road,Shanghai,
China
Wang Hui
General Manager
寻求纺织品贸易伙伴
Gentlemen,
WUXI TEXILE TRADING CO.，LTD.
As your name and address were listed in“The Textile Magazine”,we are writing in the hope of opening an account with your company.
We are one of the leading exporters of first class cotton and rayon goods and are enjoying an excellent reputation through fifty years’ business experience.We are sure that you will be quite satisfied with our services and the excellent quality of our goods.
We enclose here with a pamphlet introducing our business standing and outline,the complete catalog of our goods,and some samples,from which you will readily observe the extent of our reliabilities.
If you need more objective information concerning our credit,please direct to inquire about it.
We are looking forward to your early and favorable reply.
Very truly Yours,
Li Xiang
Sales Manager
Encls.Pamphlet 1
Catalog 1
Sample 3
进口商与出口商的联络信
Dear Sirs,
Electric Sewing Machines
We were much impressed by the captioned goods displayed at the Chinese Economic and Trade Exhibition held in Srilanka last July,and we have been told that you export these products.
One of our potential customers intends to purchase a number of Electric Sewing Machines,we would be therefore grateful should you send us a pro forma invoice for 400 Sewing Machines with 3 drawers quoting your rock-bottom price including our commission.On replying,please state the earliest possible date of delivery.
We look forward to hearing from you as soon as possible.
Yours sincerely,
出口商与进口商的联络信
Dear Sirs,
We have come to know the name of your firm from the advertisement in “Foreign Trade”and have the pleasure of addressing this letter to you in the hope of establishing business relations with you.
We specialize in the export of Chinese light industrial products that have enjoyed great popularity in the world markets.Enclosed you will find a copy of our catalogue for your reference and hope that you would contact us if any item is of interest to you.
Yours faithfully,
接受建立业务关系函
Dear Sirs,
We are glad to note from your letter of the 1st March that you,as importers of light industrial products,are willing to establish direct business relations with us.This happens to coincide with our desire.
We specialize in the exportation of Chinese light industrial products which have enjoyed great popularity in world markets.We enclose a copy of our catalogue for your reference and hope that you would contact us if any item is of interest to you.
Yours faithfully,
拒绝建立业务关系函
Dear Robert,
Thank you for the good work you did in preparing your district’s 2007 budget.You supplied all the information I needed to make decisions regarding which equipment will be replaced this year.
I agree with you that three-fourths of all your road equipment should be replaced.However,we are not able to do it this year;the best I can promise is a new mixer and spreader.
Hopefully next year the company will be able to replace more of your equipment.The budget dollars should be similar.Let me know if I can do anything to help keep your equipment operating efficiently for one more year.
Harry King
回函拒绝申请交易
Dear Sirs,
Your communication of the 28th May addressed to our sister corporation in Shanghai has been passed on to us for attention and reply as the export of enamelware falls within the scope of our business activities.
However,we very much regret that we are not in a position to supply you with enamelware direct,as we are already represented by Messrs.Freemen and Brothers Co.,Ltd.for the sale of this commodity in your district.We would advise you to get in touch with them for your requirements.
In case you are interested in other items,kindly let us know and we shall be only too pleased to make you offers directly.
Yours faithfully,
要求对方刊登推销广告
Dear Sir,
We are very desirous of establishing direct connections with business circles in New York City for the purpose of selling our goods.Will you please carry an ad for us in your paper on the three days of Dec.23,24,and 25?The text of the ad is as follows:
Chinese Lotus Nuts
Origin:Hunan and Jiangxi of China
Specification: Peeled lotus nuts without embryos
Packing:In bamboo baskets of 50kgs,or gunny bags of 80kgs,net each
China National Cereals,Oils and Foodstuffs Import and Export Corp.,Hunan Branch
Postal address:34 Dongmao Street,Changsha,Hunan,the People’s Republic of China Tel:0730-6654002
The advertising fees will be paid upon the publication of the ad.We shall be very much obliged if you will kindly see to it that it is put in a conspicuous position of your paper.
With best wishes.
Yours very sincerely,
(signed)
Li Dengfeng
Manager
索取样品
Gentlemen,
We acknowledge receipt of your letter dated Oct.12,2006.We are very much interested in your household porcelain articles produced by the Liling Guoguang Porcelain Plant of Hunan province.
We shall greatly appreciate it if you will kindly forward us some samples and relative pamphlets for our inspection.
Thanking you for your attention to this matter and looking forward to your early reply.
Yours truly,
Walter Camilleri Co.,Ltd.
(Signed)
William Thorndike
Managing Director
请求担任独家代理
Gentlemen:
We would like to inform you that we act on a sole agency basis for a number of manufacturers.We specialize in finished cotton goods for the Middle eastern market.Our activities cover all types of household linen.Until now,we have been working with your textiles department and our collaboration has proved to be mutually beneficial.Please refer to them for any information regarding our company.
We are very interested in an exclusive arrangement with your factory for the promotion of your products in Bahrain.
We look forward to your early reply.
Yours,
拒绝对方担任独家代理
Dear Sirs,
Thank you for your letter of 1 September suggesting that we grant you a sole agency for our household linens.I regret to say that,at this stage,such an arrangement would be rather premature.We would,however,be willing to engage in a trial collaboration with you company to see how the arrangement works.It would be necessary for you to test the market for our products at you end.You would also have to build up a much larger turnover to justify a sole agency.
We enclose price lists covering all the products you are interested in and look forward to hearing from you soon.
Yours,
同意对方担任独家代理
Dear Sirs,
Thank you for your letter of 12 April proposing a sole agency for our office machines.We have examined our long and,I must say,mutually beneficial collaboration.We would be very pleased to entrust you with the sole agency for Bahrain.From our records,we are pleased to note that you have two service engineers who took training courses at our Milan factory.The sole agency will naturally be contingent on your maintaining qualified aftersales staff.We have drawn up a draft agreement that is enclosed.Please examine the detailed terms and conditions and let us know whether they meet with your approval.On a personal note,I must say that I am delighted that we are probably going to strengthen our relationship.I have very pleasant memories of my last visit to Bahrain when you entertained me so delightfully.
I look forward to reciprocating on your next visit to Milan.
My very best wishes to you and your wife.
Yours,
物色代理商
Dear Sirs,
Our company manufactures a range of printing presses that are used successfully by companies in over 20 countries.A product specification brochure is enclosed.We are considering expanding our products to new markets and we would appreciate your assistance.In particular,we would like to identify the best agents who are currently serving the printing industry in your region.We are looking for organizations which conduct their business in a truly pro-fessional manner.They must be fully conversant with the technical side of the printing industry and have a comprehensive understanding of all the features of the lines they represent.We would be very grateful if you could take a few moments to send us the names of three or four organizations that match our requirements.We shall then contact them to explore the possibility of establishing a mutually acceptable business relationship.Thank you very much for your time and consideration in this matter.
Yours,
欢迎新代理商
Dear Sirs,
I would like to welcome you to our organization.We are very pleased to have you on our team.I know that you will be equally proud of our products.Our European sales representative,Antoine,will be in touch with you at regular intervals.Please feel free to call him any time you have a problem.If I can ever be of service,please call me.I am planning a trip to France next month,and I am looking forward to meeting you.In the meantime,the best luck with our product line.
Yours,
要求试销
Dear Sirs,
We are a leading dealer in waterproof garments in this city.Our customers have expressed interest in your raincoats and enquired about their quality.
Provided quality and price are satisfactory,there are prospects of good sales here,but before placing a firm order,we should be glad if you would send us,on fourteen day’s approval,a selection of men’s and women’s raincoats.Any of the items unsold at the end of the period,and which we decide not to keep as stock,would be returned at our expense.
We look forward to hearing from you soon.
Yours,
同意试销
Dear Sirs，
We were very pleased to receive your letter of 5th April answering our advertisement for typewriters and,as requested,enclose a copy of our latest illustrated catalogue and current price list.
We think the“Portable 07”is a machine that would suit your purpose very well.It weighs 2.5 kg and is a bit heavier than the usual portable,but it is good for heavy duty and at the same time conveniently portable when carried in its case.
We have one of these machines in stock and we shall be pleased to arrange for you to try it.
Although costs have been rising since March,we have not yet raised our prices,but may have to do so when present stocks run out.We therefore advise you to place your order with us at once.
Yours,
第四节 价格谈判
第一次询价
Dear Sirs,
We have learned from the Company of Birmingham that you manufacture a range of high-fashion handbags in a variety of leathers.We operate a quality retail business and although our sales volume is not large,we obtain high prices for our goods.Would you please send me a copy of your handbag catalogue with details of your prices and payment terms?
We would find it most helpful if you could also supply samples of the various skins from which the handbags are made.
Yours faithfully,
Manager
答复第一次询价
Dear Ms.Jones,
Thank you for your enquiry of 16 July.We are pleased to hear that you are interested in our products.We are sending you a copy of our latest catalogue under separate cover,together with samples of some of the skins we regularly use in the manufacture of our products.I regret to say that we can not send you the full range of samples.You can be assured,however,that such skins as crocodile and ostrich,not included here,are of the same high quality.
Mrs Green,our European Sales Manager,will be in the UK next month and will be pleased to call on you.She will have with her a wide range of our products.When you see them,we think that you will agree that only the best quality materials are used,and that the high standard of workmanship will appeal to the most discriminating buyers.We also manufacture a wide range of leather belts and gloves in which you may be interested.They are fully illustrated in our catalogue and are of the same high quality as our handbags.Mrs Green will be able to show you examples when she calls.
We look forward to receiving an order from you.
Yours sincerely,
Marketing Vice-President
询问价格与优惠条款
Dear Mr.Smith:
We are considering providing each of our sales representatives with an electronic calculator.Last week I saw a demonstration of your Model GH Wizard at the Boise Business Show,and I think it would fill our needs very nicely.
I understand that the Wizard retails for ＄33.95.Is there a trade discount for companies that buy in fairly large quantities?Our initial order would be for about 80 units and reorders in perhaps lots of 20.
Not only do I need price information,but I also want complete details about service,warranties,carrying case—any information you think will assist me in making a decision.
Cordially,
答复价格，告知优惠条款
Dear Miss Rowe:
Your high opinion of our Model GH Wizard pleases me very much.
We offer a discount of 10 percent on orders of 40 or more calculators.I have enclosed an order blank if you wish to take advantage of this offer.
The enclosed booklet gives complete details about service,warranties,and the like.Actually，a carrying case is not necessary with the Model GH Wizard;the handsome,leather-like exterior of the Wizard not only makes carrying it convenient but gives it full protection.
Thank you for allowing me to supply you with this information,Miss Rowe.If I have left anything out,just call me at(010)54731060.
Cordially,
问询到岸价格
Dear Sirs,
We are interested in buying large quantities of steel screws in all size.We would be obliged if you would give us a quotation per kilogram CIF Liverpool,England.
It would also be appreciated if you could forward samples and your price list to us.
We used to purchase these products from other sources.We may now prefer to buy from your company because we understand that you are able to supply larger quantities at more attractive prices.In addition,we have confidence in the quality of your products.
We look forward to hearing from you by return.
Yours faithfully,
答复价格并告知细节
Dear Mr Brown,
Thank you for your enquiry of 2 October 2006.In reply,we would like to make the following offerl,subject to our final confirmation:
Production:Steel screws
Specifications:As per the attached list
Packing:Loose in boxes of 5kg net
Quantity:100 boxes
Price:As per the attached list
Shipment:January/February 2007
Payment:Confirmed,irrevocable letter of payable by draft on sight to be opened 30 days before the time of shipment.
Under separate cover,we have sent you samples of various sizes,our catalogue and price list.If you find our offer acceptable,please telex or fax us for confirmation.
Yours Sincerely,
中国进口商询盘
Dear Sirs,
Thank you for your brochure for Petroleum Analysis & Data Management Software dated May 6 and the photo booklet enclosed.
We have approached a number of our customers in this area and many of them take an interest in the application software.We therefore ask you to make us your best offer on CIF Tianjin basis for 500 Petroleum Analysis & Data Management Software packages(No.PADM-3456).
We would like to point out that unless your quotation is attractive to the buyers here,it would be difficult for us to push successfully the sale of your software products in this competitive market.
We shall appreciate your offer in the form of a pro forma invoice.
Yours sincerely,
报同类产品虚盘
Dear Sirs,
We are glad to note from your letter of May 19 that,as an exporter of Chinese silk goods,you are desirous of entering into direct business relations with us.This happens to coincide with our interest.
We shall be pleased to receive from you by airmail catalogues and other information on your goods so as to acquaint us with the quality and workmanship of your supplies.Meanwhile,please quote us your lowest price CIF Dublin,Ireland,inclusive of our 5 percent commission,stating the earliest date of shipment.
Should your prices be found competitive and delivery date acceptable,we intend to place a large order with you.
We trust you will give us an early reply.
Yours faithfully,
提供代用品报盘
Dear Mrs Green,
Thank you for your telex enquiry of 23 September concerning cotton print 634. We appreciate your efforts in marketing our products and consequently we regret very much that we are unable to supply the desired goods due to excessive demand.We would,however,like to take this opportunity to offer,without engagement,the following material as close substitute.
500 pieces cotton print 428 at US＄1.5 per metre CIF New York,including your commission of 2%
A sample is enclosed for your reference.If you find the sample acceptable,please telex us as soon as possible.
Your sincerely,
Jack
Sales Manager
传真报实价
Dear Sirs:
This is to confirm your fax of 16 January 2007,asking us to make you firm offers for rice and soybeans C&F Singapore.
We faxed you this morning offering you 300 metric tons of polished rice at A＄2 400 per metric ton,C&F Singapore,for shipment during March/April 2007.This offer is firm,subject to the receipt of your reply before 10 February 2007.
Please note that we have quoted our most favourable price and are unable to entertain any counter offer.
With regard to soybeans,we advise you that the few lots we have at present are under offer elsewhere.If,however,you were to make us a suitable offer,there is a possibility of our supplying them.As you know,of late,it has been a heavy demand for these commodities and this has resulted in increased prices.You may,however,take advantage of the strengthening market if you send an immediate reply.
Yours faithfully,
Tony Smith Chief Seller
最优惠报价
Gentlemen:
We are pleased to offer you firm,subject to your reply reaching here by June 20 as follows:
Article:Shoes
Quality:ABC Brand No.5
Quantity:100 pairs
Price:US＄30 A pair FOB Keelung
Shipment:July-August
Terms:Draft at 60 d/s under Irrevocable Letter of Credit
We are sure that this is the best offer we can make and that no other firms can offer you better terms than these.At present we are receiving a lot of orders from all over the world and there is a possibility of our running out of stock one of these days.Therefore we think it will be to your interest to place an order at once.
Your early order is looked forward to.
Yours very truly,
中国出口商报盘
Dear Sir,
Thank your for your interest in our silk products.As mentioned in the previous letter to you,our silk garments and other goods sell extremely well in over 30 countries and regions in Asia,Europe and Latin America.The fine workmanship and the high quality materials used have enjoyed a good reputation in the industry.
As requested,we sent you yesterday morning our latest illustrated catalogue,from which you will learn everything you want to know.
Below we’d like to clarify on these terms:
About the CIF Dublin prices:please refer to the entries hand-written in the catalogue.
About the payment terms:our usual practice is by confirmed irrevocable L/C at sight in our favor one month prior to shipment.
About the commission:we offer a discount of 5 percent for any order exceeding 3 000 dozen,and therefore allow no commission.
About shipment date:shipment is usually effected within two months after receipt of an order.
We hope to receive your reply soon so that we can work on you order in time.
Yours sincerely,
国外出口商回复询盘
Dear Sirs,
Your inquiry of Sept.10 has received our attention,and thank you for your interest in our digital panel instruments.
A copy of our illustrated export catalogue will be sent to you today.All the goods we supply are of the very best quality.The elegant designs together with the super accuracy can meet the requirements of any manufacturing and/or analytical processes. We have our own representatives based in your city.We have informed them of your interest.They will be pleased to call on you next week for any technical consultation.They have our authorization to discuss the terms of order with you or to negotiate a contract.
Yours truly,
答复网上询盘
Dear Sirs,
Automobile Tires
We take the liberty of addressing you as we understand from the Internet that you are interested in our automobile tires.
We are pleased to make you an offer as follows:
The Greet Wall Brand Automobile Tires
Quality & Price:
A. 670×13 6Pr US ＄20.6 per piece C&F
your port,net
B.700×14 6Pr US ＄23.8
your port,net
Quantity:As required
Packing:Two pieces to a wooden case weighing about 22 kgs,and measuring 22 cft Shipment:Prompt,after receipt of your L/C
Payment:L/C at sight established in our favour
Validity of offer:Two weeks ending September 1,2006.
If the prices are not satisfactory,your suggestions will be most welcome.We would also add that your agency may be considered eventually upon mutual agreement.
Our reference:
The Bank of China,Head office,Beijing.
Looking forward to hearing from you soon.
Yours faithfully,
George Brown
Sales Manager
报虚盘
Dear Mr.Green,
Thank you for your e-mail of August 9,inquiring for Flying Pigeon bicycles.
Based on your requirement,we are quoting as follows:
26″ Men’s style US ＄25 per set
20″ Women’s style US ＄26 per set
28″ Men’s style US ＄27 per set
26″ Women’s style US ＄28 per set
Payment term:By L/C at sight to be opened through a bank to be approved by us. Shipment:October/November 2006,provided the covering L/C reaches us by the end of this month.
The above prices are understood to be on CIF Cairo basis net.Please note that we do not allow any commission on our bicycles,but a discount of 5% may be allowed if the quantity for each specification is more than 1 000 sets.
The above quotation is made without engagement and is subject to our final confirmation.
We look forward to your early reply.
Faithfully Yours,
报实盘
Dear Mr.Green:
Thank you for your inquiry of November 8 about TCL Bathrooms. Today I’ve sent you a catalogue in which you will see our range of sanitary wares.I’m pleased to quote you as follows:
White Colored
Acrylic Bath ＄147.40 ＄169.40
Basin ＄31.20 ＄32.90
Pedestal ＄21.60 ＄22.80
Cistern ＄69.10 ＄72.80
Pan ＄64.10 ＄67.30
The prices are exclusive of the sales tax but include delivery to your warehouse and are valid for a month from the date of this letter.
Besides,the prices quoted are for orders of invoice value below ＄2 000.For larger orders we offer an extra 5 percent discount.
TCL bathroom equipment has an unrivalled reputation for high quality and design at very keen prices.We had stocks of the TCL range in twelve attractive shades and can deliver within two weeks of receiving an order.
We are sure you’ll find our prices satisfactory and look forward to hearing from you.
Yours Sincerely,
John Nissan
Sales Director
折价优惠
Dear Mr.Smith,
We are glad to learn from your letter of 4 July of your interest in our products.Please find enclosed the catalogue and price list you asked for.Alsoenclosed are details of our conditions of sale and terms of payment.
Please note that we offer special allowance on the following basis:
On purchases exceeding a total of:
—US ＄10 000 but not exceeding US ＄25 000—10%
—US ＄25 000 but not exceeding US ＄50 000—20%
—US ＄50 000 and above 30%
No special allowance could be given on a total purchase below US ＄10 000.
We look forward to your first orders.
Yours Sincerely,
Liu Xiangdong
Manager of Department of Aquatic Products
回复只能维持现价
Dear Mr.Green,
It was a pleasure to receive your inquiry of March 16,concerning the supply of our best electric fans.We are enclosing our price list and a copy of our catalogue,in which you will find full details of our normal trade conditions.
We note that you have requested an additional discount of 3% and would point out that our prices have already been cut to an absolute minimum.These prices can not be offered by our competitors.
We therefore regret that we are unable to allow you any discount in this instance.You can,however,be sure that any advantage we receive in the way of manufacturing costs is always passed on to you in the form of lower prices.
In spite of the increased cost of raw materials,we anticipate being able to maintain present prices.
We look forward to hearing from you.
Yours Sincerely,
Jack
加价前优惠大客户
Dear Sirs:
Due to the rise in the world price of paper,from 1 January of next year,prices for our products are due to increase by 10% across the board.
Since you are a valued customer of long standing,we wish to give you the opportunity to beat the price increases by ordering now at the current prices.
In addition,we are willing to give you a discount of 5% on all orders of more than GB￡20 000.
We are aware that you do not have sufficient warehousing for large quantities of reserve stock.In the circumstances,we would be prepared to hold paper for you to be delivered at your convenience.There will be no charge for warehousing at this end. We believe that you will see the advantages of this arrangement,which will save you at least 15% on paper purchases in the coming year.
We look forward to your early reply.
Yours faithfully,
Tony Smith
Chief Seller
还盘函
Dear Sirs,
Apples
We thank you for your letter of August 27 offering us 200 tons of the subject goods at US ＄125 per ton CIF Shanghai.
Although we are in urgent need of such product,we find your price is too high and out of line with the prevailing market level.Your quoted price will deprive us of any profit.To tell you the truth,we have received quotations 11% lower than yours.Should you be prepared to reduce your price by,say 10%,we might come to terms.
Considering our long business relations,we make you such a counter offer.As you know,this year’s apple harvest was good and the market is declining,though there is a heavy demand for apples.We hope you will consider our counter offer most favorably and let us know your acceptance at your early convenience.
Hope to hear from you soon.
Yours faithfully,
返还盘函
Dear Sirs,
Apples
Upon receipt of your counter-offer of Sept.6,we have made a very careful study. As our two companies have done business with each other for so many years,we should like to grant your request to lower the price by 10%.However,such practice will mean nil profit to us.Our apples are of higher quality and thus of higher cost than that of others.It is impossible for us to reduce the price by 10% without lowering the Grade of apples.Considering our long-standing mutual relationship,let’s meet half way.We suggest a reduction of 5% on orders of 300 tons.Only on orders of this size can we manage to make the reduction without lowering the Grade of apples.
We hope our counter-suggestion will be acceptable to you and look forward to your orders.
Sincerely Yours,
接受价格函
Dear Sirs,
We are very pleased to receive your order No.BD/135 Canned Beef.We accept the order and are enclosing you our Sales Confirmation No.354 in duplicate of which please countersign and return one copy to us for our file.We trust you will open the relative L/C at an early date.
As to the Items A and B,we shall arrange delivery as soon as we get your L/C,and for items C and D we shall ship accordingly.
Hoping the goods will turn out to be your entire satisfaction and we may have further orders from you.
Yours faithfully,
涨价通知函
Dear Mr.Green:
Your satisfaction is important to us.In order to continue to produce a high-quality product,we have recently installed new high-speed,high-definition printing presses.This,along with the increased price of paper,has forced us to increase our prices by 10 percent effective March 15.I have enclosed a brochure with the new prices in it for your benefit.Orders received before March 15 will be filled at current prices. Thank you for your understanding in this matter.We feel that these increases will still allow you to sell these superb cards at competitive prices.We hope you will let us know immediately if there is any way we can serve you better.
Sincerely,
（Signature）
K.Charles Grand
President
Encl.
说明涨价原因
Dear sirs,
I enclose our new price list,which will come into effect from the end of this month.You will see that we have increased our prices on most models.We have,however,refrained from doing so on some models of which we hold large stocks.We feel we should explain why we have increased our prices.
We are paying 10% more for our raw materials than we were paying last year.Some of our subcontractors have raised their prices by as much as 15%.
As you know,we take great pride in our machines and are jealous of the reputation for quality and dependability which we have achieved over the last 40 years.We will not compromise that reputation because of rising costs.We have,therefore,decided to raise the price of some of our machines.
We hope you will understand our position and look forward to your orders.
Yours faithfully,
Andrew
Export Sales Manager
询价函
Dear Sirs,
Messrs Jones and Smith of New York inform us that you are exporters of all cotton bed-sheets and pillowcases.We would like you to send us details of your various ranges,including sizes,colors and prices,and also samples of the different qualities of material used.
We are large dealers in textiles and believe there is a promising market in our area for moderately priced goods of this kind mentioned.
When quoting,please state your terms of payment and discount you would allow on purchases of quantities of not less than 100 dozen of individual items.Price quoted should include insurance and freight to Liverpool.
Yours faithfully，
对询价函的回函
Dear Sirs,
We are very pleased to receive your enquiry of 15th January and enclose ourillustrated catalogue and price list giving the details you ask for.Also by separate post,we are sending you some samples and feel confident that when you have examined them，you will agree the goods are both excellent in quality and reasonable in price. Our regular purchases in quantities of not less than 100 dozen of individual items，we would allow you a discount of 2%.Payment is to be made by irrevocable L/C at sight.Because of their softness and durability,our all cotton bed-sheets and pillowcases are rapidly becoming popular and after studying our prices you will not be surprised to learn that we find it difficult to meet the demand.But if you place your order not later than the end of this month,we would ensure prompt shipment.
Yours faithfully,
27.价目表范例
April 25,2006
Prices are subject to change without notice.
please confirm when placing your order.
Please refer to catalog Model Number and
specifications concerning design and capacity.
Code
word
Description
Price
per unit
Shipment
CRT-504
CRT-505
CRT-505
CRT-508
TOS
TOT
TOY
TOM
27/16″×53/16″×83/4″
Cassette,21/2″speaker
Earphone,Battery
Leather Case
21/8″×51/4″×87/16″
Cassette,31/2″speaker
AM radio,Earphone,
BatteryLeather case,AC&DC
23/4″×51/2″×8″
Cassette,31/2″speaker
Earphone,AM radio,Battery
Leather case,AC&DC
21/2″×6″×81/2″Cassette,43/4″speakerEarphone,Battery,AM/Fm radio
Leather case,AC&DC
￡6.58
￡6.00
￡8.50
￡9.00
September
September
SeptemberOctober
(400 sets
for May)
September
Prices are CIF& C.(3%)Jakarta in Pound Sterling.
Quantity available:More than 500 sets,400
sets for CRT-508 before 30th May.
Packing:One in Cardboard case and ten dozens
in wooden carton.
E.& O.E.
The Hong Yuan Electric Co.,Ltd.
…
Sales Manager
28.回函拒绝还盘
Dear Sirs,
I write to thank your letter dating December 24th asking for re-reduction of price. We are sorry to know that you still find our reduced price too high.Anyhow,we do our best to keep the price as low as possible without sacrificing quality.What is more,as far as the quality of the goods we supply is concerned,we do not feel the prices we quoted are expensive at all.If you can not accept it,I have to say sorry that it is not possible for us to meet the demand you requested.
If you care to place an order with us any time in the future,you may be assured of the same prompt attention which you have had in the past.
Yours very truly,
订 货
订单样本
31st October,2006
Messrs.Jefferson & Co.,Ltd.
4Hall Street,Taka
Bangladesh
We have the pleasure of placing the following order with you.
Quantity
Description
Unit Price
Amount
100 pcs.
(2 cases)
Cotton White hirting SampleNo.253 Exactly as shown in the ample
CIF Shanghai in Pound Sterling at ￡4.33 per piece
￡433.00
Shipment:During October
Packing:10 pcs.in Hessian bale
50 pcs.in one wooden case
Marks:OTK with number 1 and 2 under port mark
C/# 1-2 stating the country of origin
Shanghai
Made in Bangladesh
Insurance:A.A.R.full invoice amount plus 10%
Terms:Draft at 30d/s under an irrevocable L/C
Remarks:Certificate of quality inspection & shipment samples to be sent by air mail prior to shipment
ABC Trading Co.,Ltd.
Jim Chen
Import Manager
2.电子邮件订单
Dear Sir,
We are writing to urge your confirmation of our order for furniture.As reminders,enclosed are the copies e-mails exchanged recently between us.
From our e-mail of last week,you will see our order for 50 sets of Luxurious furniture upholstered with genuine leather.We therefore enclose a copy of our order No.ST555 together with our shipping instructions.
We would be grateful if you would execute the order as speedily as possible.Any delay could lead to future problems with our clients.
We will have the letter of credit opened,which we hope will reach you within 10 workdays.
Yours sincerely,
Enclosures(3):
Past copies of negotiation communication
Copy of Order ST555
Packing instructions
正式订购函
Dear Sirs,
We acknowledge with thanks the receipt of your quotation dated June 16 and note the total ＄150 000 CIF Qingdao.We gree to this price,and would ask you to accept this order-letter as our offcial order.
Please ship at the first available opportunity.The payment is being made by the Banker’s Draft today.In view of the fact that we have been doing business with you for more than a year,we should appreciate it if you agree to settle our accounts quarterly.
Yours faithfully,
附寄订单的信函
Dear Sirs,
Your Reference FC155
Thank you for your letter of February 4,and we are very pleased to inform you that the samples and prices are satisfactory.Enclosed please find a copy of our Order No.116 for four of the items
We hope that you will make delivery at your earliest convenience.
Yours faithfully,
通知接受订单
Dear Sirs,
Re:Your Order No.18
We have booked your Order No.18 for typewriters and are sending you herewith our Sales Confirmation No.AP-111 in duplicate.Please sign and return one copy to us for file.
It is understood that a letter of credit in our favour covering the above-mentioned goods will be established immediately.We wish to point out that the stipulations in the relevant credit should strictly conform to the terms stated in our Sales Confirmation in order to avoid subsequent amendments.You may rest assured that we shall effect shipment with the least possible delay upon receipt of the credit.
We appreciate your cooperation and look forward to receiving your further orders.
Yours faithfully,
确认订单
Dear Sirs,
After our exchange of recent e-mails,we now confirm our purchase from you of 2 500 metric tons of acrylics.The following terms and conditions will apply.
Price:USD 760 per metric ton net shipping weight
Payment:by confirmed and irrevocable letter of credit in your favour
Quality:against the seller’s guarantee that the goods conform to the relevant Chinese industrial standards
Packing:in paper bags of 50 pounds net each
We are pleased that this first transaction with your company has come to a successful conclusion.We look forward to a continuing and mutually beneficial trade between our two companies.
Yours faithfully,
试购函
Dear Sirs,
Thank you for your letter of January 4.Having studied your illustrated catalogue and price list,we have chosen six models among them,for which we’d like to enclose our order.
We would like to stress the fact that this is a trial order.If we are satisfied with both the quality of goods and shipment,you can expect our regular repeated orders.In order to avoid any difficulties with the customs authorities here,please make sure that our shipping instructions are carefully observed.
For our financial and credit standing,we refer you to the Chamber of Commerce in your country.
Yours faithfully,
确认收到订单
Dear Sirs,
We thank you very much for your kind order for our tea which we have received.It has our immediate and careful attention.
You may rest assured that the tea under the order has been carefully packaged in chest to prevent damage in transit.We shall send you the shipping advice and the invoice at the time of shipment by this May.
The terms of payment you suggested are acceptable,and you may rely on us to give all your orders prompt attention.
Since it is the best season for tea,we hope you make full use of the opportunity.I am sure you will be pleased to collect good comments about our tea from your consumers,and build up a market for the product in your country.
We hope this will lead to more considerable orders.
Yours faithfully,
使用现金支票下订单
Ladies and Gentlemen:
（Unit:＄)
Enclosed is my check for 246.94 for the following:
15 Liquid Paper 2.80 42.00
18 Desk calendars 3.20 57.60
12 Ace correction tape 2.99 35.88
12 Scotch tape 2.88 34.56
10 Ko-Rec-Type 3.72 37.20
6 Golden book mark 1.99 11.94
80 True Point pens 0.69 55.20
＄274.38
Less 10%discountNet amount 27.44
246.94
I’m getting low on the above items,and I would appreciate your giving my order high priority.
Very truly Yours,
使用交货付款方式下订单
Gentlemen:
Please send me the following items COS:
Stock number
Item
Quantity
Price
Extension
S-2
Staplers
2
＄14.10
＄28.20
S-7
Staples
6 boxes
＄3.22
＄19.32
S-T
Masking tape
12spools
＄2.72
＄32.64
B-2
Binders
5
＄3.84
＄19.20
P-5
Plastic rolls
3
＄9.75
＄29.25
Total
＄28.61
使用信用卡订货
Dear Sirs,
This is my order for the Czech Tractor/Wagon,which was advertised in the July issue of“Atlantic”.This miniature is to be a birthday gift and should be sent to:
Mr.Keith Wood
115 South Williams Street
Holder,Florida 32645
Please charge the gift(＄39.50)to my Discover credit card as follows:
Theodore Wood
Number 0000 0000 0000 0000
Expiration date:2007～2017
Is it possible to schedule this mailing so that the gift arrives no earlier than August 15 and no later than August 20?I would greatly appreciate it if you could.Thank you!
Sincerely,
通知有货，准备发运
Dear Sirs,
I have pleasure in acknowledging receipt of your order of the 6th instant regarding:
—the aluminium sheeting
—the polyethylene laminate
We have all the articles in stock and everything should be ready for shipment next week.
Yours faithfully,
(signature)
Sales Manager
通知订货方暂无存货
Dear Sirs,
Thank you for your order No 342/7-9.
We are sorry to inform you that our present stock is not sufficient.We anticipate shipping the goods to you by the end of the month and hope this arrangement is acceptable.
Please excuse us for the delay.
Sincerely yours,
通知无法供货
Dear Sirs,
We refer to your telex of 12 August and ours of today regarding the supply of black silk.
As you perhaps know,demand for the above has been heavy since last year.We are consequently fully committed at the moment and are unable to make you the offer as requested.
We assure you,however,that we shall contact you as soon as fresh supplies become available.Should your customers require other silks,please let us know.
Yours faithfully,Jack
Manager
通知不能供全部货物
Dear Sirs,
Thank you very much for your fax order of 14th October requesting a Rotary Printing Press Model PM-600,PM-800 and PM-1600.We are pleased to book all except the first one which is now under mechanical redesigning.
As you requested us to ship them by November end,we have just faxed you two alternatives concerning Model PM-600 as shown in the enclosed fax：
1)As an excellent substitute for PM-600,we recommend PM-630.This is our latest model and much superior in printing speed,90 revolutions per minute.Considering your inconvenience,we will make a special price discount to￡1 500.00.If this is acceptable,please fax us“Accept”and we will dispatch all items in November.
2)We may ship PM-800 and PM-1600 during November and PM-600 during January next year upon finishing the redesigning,providing you prefer to import PM-600.
We are very sorry for the inconvenience.However,please note our wish to offer an alternative,especially our special discount price.
We hope this will meet your immediate acceptance so that we can execute the order in a most satisfactory manner.
Yours faithfully,
John Eldin
Business Manager
建议同类型其他产品
Dear Sirs，
This time last year you placed an order for Type BS362 12-volt sealed batteries. This is a discontinued line which we had on offer at the time.We now have a similar product on offer,Type CN233.It occurs to us that you might be interested.A descriptive leaflet is enclosed.We have a stock of 590 of Type CN233 which we are selling off at GB￡30 each.We can offer a quantity discount of up to 15%,but we are prepared to give 20% discount for an offer to buy the complete stock.We are giving you this opportunity in view of your previous order.We would appreciate a prompt reply,since we will put the offer out in the event of your not being interested.
Yours faithfully,
Tony Smith
Chief Seller
无法接受替代品
Ladies and Gentlemen:
During the past three months I have placed two sizable orders for “The Handy Desk Companion”,by Mauck,specifying the new spiral binding.Both times you sent me the hard-cover binding because you were out of stock on the spiral.
Fortunately I am still selling quite a few of the hard covers,but more and more customers ask for the new spiral-bound book(at least two of your competitors have similar reference books in this easy-to-use binding).
I’m frankly concerned that unless you solve this out-of-stock problem,we’re both going to be hurt.Up to now I have stocked only the Mauck book—my customers tell me it is the best of its kind on the market—but I may have to change my policy in self-defense.It may sound a little foolish that people will choose a book because it’s easier to use rather than on the merits of the content,but it really seems to be happening.Enclosed is my order for 75 copies of“The Handy Desk Companion”in spiral binding.Please do not,under any circumstances,send me anything else.I have plenty of the hard-cover copies in stock.
The new“Recipe Date Book”is a winner.I sold 162 of them in April and will soon have to place another order.Please don’t be out of stock!
Sincerely Yours,
拒绝接受订单
Dear Sirs,
Thank you for your order No.458 for tin plate sheets which we received today. We regret that,owing to a shortage of stocks we are unable to fill your order. Moreover,our manufacturers can not undertake to entertain your order for future delivery owing to the uncertain availability of raw materials.We will,however,contact you by telex once supply improves.
In the meantime,please feel free to send us your specific enquires for other types of metal sheets.You can be assure of our best attention at all times.
Yours faithfully,
Brown
Export Manager
对货物满意，再一次订货
Dear Sirs,
We have received the above shipment ex SS Blue Seas and are pleased to inform you that we find the goods quite satisfactory.
Since we believe we can sell additional quantities in this market,we wish to place with you a repeat order for 500 dozens of the same style and size.
We would be grateful if you could arrange early shipment of this repeat order as we are in urgent need of the goods.
If the goods are not available from stock,we would be grateful if you could advise us,with full particulars of the specifications,of replacement goods which can be shipped from stock.
Yours faithfully,
Green
Head Buyer
索取样品函
Dear Mr.Green，
We have received your letter of October 10,2006 outlining your commercial terms and the attached specifications for your product No.1080.
In order for us to make a proper evaluation of your product,it would be very helpful to examine an actual sample.We wonder if it would be possible for you to send us one unit of the product as a sample,free of charge.
We await your positive reply.
Sincerely,
同意送付样品函
Dear Mr.Smith,
Thank you for showing interest in our product No.1080.
We sent you two sample units by courier service today.Today being Friday,they will most likely arrive in your hands on Monday,October 25.
We are confident that the samples will be very satisfactory and we look forward to hearing from you soon.
Best regards.
Truely，
回函拒绝送付样品
Dear Mr.Smith,
In reply to your recent letter regarding the supply of 10 free sample units of our product No.1080,we regretfully have to say that we are unable to supply them.
It is our corporate policy that we never agree to free-of-charge supply of more than two units.Therefore,we can only send you up to two units free of charge,and we would have to charge US＄1200.00 for the remaining eight units.
We are sorry that we are unable to comply fully with your request.We await your reply.
Best regards,
Truely,
订货函
Dear Mr.Carter，
Please ship us orange marmalade as per the following terms:
Quantity: 15 000 jars
Unit: 1lb per jar
Description: Orange marmalade,Quality A2
Price: US＄2.10 per jar CIF Zhuhai
Shipment: By December 10,2006
Mode of transport: Ocean freight
Payment: Irrevocable letter of credit by draft at sight
Discount: 5% special discount
We are waiting for your acknowledgement.
Sincerely,
回函接受订货
Dear Smith，
I really appreciate your order for 400 Gem-Con plastic motorcycle tanks.These will be shipped at once.Thanks,too,for the check!
Beginning in June,we’re offering a special discount for 40 percent.In addition,we’re giving a cash discount with terms of payment until the end of the mouth.This means you have an extra month to make payment and still receive the cash discount.
A lot of our customers are switching to the plastic tank as a replacement for original metal equipment.They report hearty endorsements from participants in motor-cross competition—that the tanks are very lightweight,but extremely tough.We predict you’ll have a similar endorsement!
Sincerely yours,
拒绝订单并推荐代替品
Gentlemen:
Thank you for your order of September 1 for 20 units of Portable Radio Set A102,10 units of Cassette Tape Recorder B84 and 10 units of Microphone C59.
We have in stock Portable Radio Set A102 and Cassette Tape Recorder B84,but regret to say Microphone C59 is out of stock.This article is no longer manufactured because it is rather outdated.A new model C60 is recently developed and enjoys wide popularity.We would like to ask you if you would buy this model instead of C59.
The other two items will be shipped to you as soon as possible.
Your prompt reply by fax concerning C60 would be appreciated.
Yours very truly,
催促下订单
Dear Peter,
Per conversation by phone few days ago,we know your visiting schedule for inspecting crust leather of“big world”.
We’ve already checked this leather,couldn’t find loose grain problem as well as softness having been improved than before.
We assure that we can finish and deliver this order according to the prescribed time.
We hope that you will come to our company ASAP and appreciate very much your kindly corporation.
Best regards.
William
付 款
付款条款
Dear Sirs,
We have thoroughly considered the terms of payment discussed with your Mr Wu.We are in agreement with your proposals and hereby give you in writing the terms and conditions which have been agreed upon as follows:
(1)Your terms of payment are confirmed,irrevocable L/C with draft at sight instead of D/P at sight.
(2)The price quoted to us are net with no discount whatsoever.
The above terms of payment were approved by our manager and will be acted upon accordingly.The relative order is now being prepared and will be sent to you in the course of next week.
Taking this opportunity,we would like to inform you that our representative at the forthcoming Guangzhou Fair will be Mr Brown,who will doubtlessly write to you about it.We sincerely hope that future discussions between our two companies will result in further business to our mutual advantage.
Yours faithfully,
开立汇票以支付装运费
Dear Sirs,
In order to cover the shipment we will draw a draft at sight on you under an irrevocable letter of credit and ask you to honor it on presentation to you.
Yours,
要求变更汇票日期
Dear Sirs,
You require a draft at sight under irrevocable L/C as payment terms.
However would you make them a little easier?
We would like you to allow us a draft at 90 d/s under an irrevocable L/C.
Yours,
要求对方开立包括各种费用的汇票
Dear Sirs,
As for the payment,we would like you to draw a draft at 30 d/s on us for the invoice amount plus shipping and other expenses with a 10% commission.
Yours,
要求连同汇票寄来装船文件
Dear Sirs,
Please draw on us for the full amount of your invoice at 60 d/s and attach such relative shipping documents as the commercial invoices,bill of lading,insurance policy,packing lists,certificate and list of weight and/or measurement,to your draft.
Yours,
同意变更汇票的付款条件
Dear Sirs,
As our maximum concession to the payment,we will admit your payment of a draft at 60 d/s under documents against acceptance.
Therefore please let us know immediately if these terms are acceptable to you.
Yours,
要求寄送装运的汇票及提单
Dear Sirs,
As to the execution of this order,we agree to accept our order in three shipments.
Therefore we request you send a sight draft on us under documents against payment at every shipment attaching the B/L.
Yours,
通知对方愿意接受汇票
Dear Sirs,
In order to ensure your earlier shipment,we have instructed The Mitsui Bank,New York to accept a draft drawn on them by you for a sum of US ＄35 000.
Yours,
通知接受汇票，并要求迅速履行订货
Dear Sirs,
We have today instructed our bankers,the Bank of Tokyo,London to accept your draft at 90 d/s on us drawn under irrevocable L/C and would ask you to execute our order promptly.
Yours,
要求接受汇票并付款
Dear Sirs,
As to this business,we will draw our draft at 30 d/s on you against the 100 units of the construction machines for a sum amounting to US＄750 000 under the L/C.
We ask you to accept it on presentation and honor it on maturity.
Yours,
提议变更付款条件
Dear Sirs,
Concerning the payment of this transaction,we suggest a 90 d/s draft under D/A apart from the usual terms of business.
The market here is quite dull and we are overstocked now.
Therefore we believe this is quite acceptable to you.
Yours,
建议使用见票后30天应付的信用证支付
Dear Sirs,
We wish to place with you an order for 1 000 casks Iron Nails at your price of US ＄150.00 per cask CIF Lagos for shipment during July/August.
For this particular order we would like to pay by 30 days L/C.Involving about US ＄150 000,this order is comparatively a big one.As we have only moderate means at hand,the tie-up of funds for as long as three to four months indeed presents problem to us.
It goes without saying that we very much appreciate the support you have extended us in the past.If you can do us a special favour this time,please send us your contract,upon receipt of which we will establish the relative L/C immediately.
Yours faithfully，
要求更易于接受的付款条款
Dear Sirs,
Our past purchase of Mild Steel Sheet from you has been paid as a rule by confirmed,irrevocable L/C.
On this basis,it has indeed cost us a great deal.From the moment to open credit till the time our buyers pay us,the tie-up of our funds lasts about four months.Under the present circumstances,this question is particularly taxing owing to the tight money condition and unprecedentedly high bank interest.
If you would kindly make easier payment terms,we are sure that such an accommodation would be conducive to encouraging business between us.We propose either“Cash against Documents on Arrival of Goods”or“Drawing on Us at Three Months’ Sight”. Your kindness in giving priority to the consideration of the above request and giving us an early favourable reply will be highly appreciated.
Yours faithfully，
答应改变付款方式
Dear Sirs,
Thank you for your letter of 9th February.We have carefully considered your proposal to receive a trial delivery of our cutlery on D/A,but wish to inform you that to promote business the best we can exceptionally do as a trial will be on D/P at sight terms.In accepting our proposal you assume no risks since our cutlery is well-known for its good quality,attractive design and reasonable price.This cutlery sells well in many other countries and we think it will have a good sale in your store.
If you are interested in our proposal,please write to us by return and we will approach you further.
Yours faithfully,
要求银行开立信用证
Dear Sirs:
We request you to open for our account by air mail with the Bank of China,Shanghai Branch,an Irrevocable and Without Recourse letter of Credit in favor of Shanghai Textile Import & Export Corp,China to the extent of US ＄30 000(US Dollars Thirty Thousand only)available by draft in duplicate drawn on us at 90 days after sight for full invoice value against shipment of 20 000 yards Shanghai Printed Pure Silk Fabrics as per our order No.3154 dated 15 May 2007 accompanied by the following documents:
（1)Invoice in triplicate.
（2）Packing list in triplicate.
（3)Full set Clean Bills of Lading made out to order and endorsed in blank notify Buyers marked freight payable at destination.
（4）Evidence of shipment of the said merchandise to be effected on or before end of June 2007 from Shanghai to San Francisco.
Partial shipments are not permitted.Transshipments are not allowed.
（5)Marine insurance to be effected by Buyers in San Francisco.
We hereby agree duly to accept the above mentioned draft on presentation,and pay the amount thereof at maturity,provided such draft shall be negotiated within three months from this date.
Yours faithfully，
索取形式发票
Dear Sirs,
One of our clients has asked us to obtain a pro forma invoice for the following product:
Lion Brand Nail Clippers Model 21 chrome plated.
Please send us your pro forma invoice in triplicate for 500 dozens of the above product as soon as possible so that we can get our client’s confirmation.
We will have no problem in obtaining the import licence.As soon as this is approved,a letter of credit will be opened in your favour.
Yours faithfully,Tom
Import Manager
寄送形式发票
Dear Mr.Green,
In reply to:your request,dated 14 July 2006,we have much pleasure in sending you our pro forma invoice in triplicate.
For your information,our offers usually remain open for about a week.Seeing that our nail clippers are selling very fast,we suggest that you act on the quotation without delay.
We look forward to hearing from you.
Yours sincerely,Lui
Export Manager
付款通知
Dear Sir/Madam,
We refer to your payment request of 1st November,2006.
We have made an application to our bank for remittance as requested.
Our remittance details are as follows：
(1)Amount of 1st Installment:US ＄50 000.
(2)Value Date of Payment:30th November,2006.
(3)Payment Method:By T.T.remittance.
(4)Remitting Bank:The Bank of Newcastle,Queensway Branch,London.
If you do not receive advice on our remittance from your bank within one week,please do not hesitate to contact us.
Yours faithfully,
告知付款账户
Dear Sir,
Firstly,We’d like to apologize for the late reply due to the problem of our computer network.We have repaired the machine and mailed back to you.Do you receive it?The repair charge is US＄1 500,and the receipt will be based on the US＄1 200 as you requested.After the confirmation,please transfer US＄1 500 repairing charge to the following a/c:To show our sincerity,we are willing to reduce price of US＄120 000 to the lowest US ＄114 000.Besides,regarding to the 3 items you request,we will mail to you by express. Thank you for your cooperation and we wish you success in your business.
Yours,
P.S.:We are the SMT Machine manufacturer,and we only produce the new machines.Since we do not carry on the sales of used machines,we are unable to provide you the related information.
通知收到付款
Dear Mr.Green,
Thank you for your letter dated yesterday,advising us of your remittance.
We confirm receipt of US ＄50 000 in our account with The Bank of China,Dinghuisi Branch,this morning.Thank you again for your remittance.
Best regards,
回函拒绝对方付款方式
Dear Sirs,
We thank you for your order No.23A46 for 200 Air Conditioners and appreciate your intention to push the sales of our products in your country.However,your suggestion of payment by time L/C is unacceptable.Our usual practice is to accept orders against confirmed,irrevocable L/C at sight,valid for 3 weeks after shipment is made and allow transshipment and partial shipments.
As per the above terms we have done substantial business.We hope you will not hesitate to come to the agreement with us on payment terms so as to get the first transaction concluded.
Your favorable reply will be highly appreciated.
Yours Sincerely，
接受对方付款方式
Dear Sirs,
Thank you for your order of Iron Nails as per your letter of May 5.
Your proposal of paying by letter of credit at 30 days has been carefully studied by us.Usually,time credit is not acceptable to us.However,in view of our long pleasant relations as well as our willingness to support our African friends,we agree with you this time.But let us make it clear that this accommodation is only for this transaction,which will in no case set a precedent.
Attached here with is our Sales Contract No.105 covering the above order.Please follow the usual procedure.
Yours faithfully,
第七节 催 款
提醒欠款事宜
Dear Mr.Wang,
This a reminder that your account of ＄15 000,originally due May 1,has not yet arrived.
If you have already mailed your payment,please disregard this letter.
Many thanks.
Yours sincerely,
询问还款事宜
Dear Mr.Wang,
Our records show that your account of ＄15 000 is still outstanding.Perhaps you are experiencing problems that make it difficult for you to pay.Please let us know if that is so,and we will be happy to work the matter out with you.If there is no problem,please remit the sum today.
Yours sincerely,
客气的催款函
Dear Mr.Green，
We’ve appreciated a good business relationship with you over the past three years,and want to serve your interests fully.
I’m concerned,however,by your current account balance,which is 50 days in arrears.Please take a moment to check on the status of our invoices to your Accounts Payable desk.You now owe a total of ＄2 389.88,and we request payment immediately.
Call me at 283-2837 if I can provide further information or assist you.
Sincerely,Tang Han
Credit Manager
询问未果，再次请求还款
Dear Mr.Wang,
Although we have sent you 2 letters regarding your past-due account of＄15 000,we have heard nothing from you.
We hope you understand we are unable to continue waiting patiently in silence.Please do not disappoint us once more.If your check is already in the mail，please ignore this letter.
Yours sincerely,
用对方信用情况提醒对方
Dear Mr.Wang,
Since you have ignored several requests for payment,we must take other action to collect your past-due account of ＄15 000.Unless we hear from you in 10 business days,we will turn your account to a collection agency.Neither of us wants to see your credit in danger.So if payment has not yet been made,we urge you to send your check as soon as possible.
Yours sincerely,
要求结清余额
Dear Sirs,
We have received your letter of the 17th July with thanks.
We received payments of ＄275 on the 2nd July,and ＄525 on the 9th July respectively.This leaves a debit balance of ＄320.We would like to remind you that in your letter of the 22nd June you promised to repay before the end of June.
We enclose a statement for the period ending on the 31st July.We would appreciate a prompt settlement of this account.
Yours Sincerely,
要求付款，并付上新发票
Dear Sirs,
We have received your letter of March 2 with thanks.
As requested,we are enclosing a fresh invoice for our services offered on August 25,2006,previously billed under our invoice No.829,which you could not find.
Since the account is long overdue,we would very much appreciate your prompt processing of payment on your side.
Yours faithfully,
三度索取欠款
Dear Sirs,
Account No.8756
It is very difficult to understand why we have not heard from you in reply to our two E-mail of 8th and 18th September for payment of the sum US＄80 000 you are still owing.We had hoped that you would at least explain why the account continues to remain unpaid.
I am sure you will agree that we have shown every consideration and now you fail to reply to our earlier requests for payment,I am afraid you leave us no choice but to take other steps to recover the amount due.
We are most reluctant to do anything from which your credit and reputation might suffer and even now we prepare to give you a further opportunity to put the matter right.We therefore propose to give you 15 days to clear your account.
Yours faithfully,
再一次催款
Dear Mr.Green，
We have not yet received your payments.This is to remind you that both your first and second payments of ＄100 are now overdue.This ＄200 plus the balance of ＄119.04 is due on August 15.
In the credit agreement you signed,you agreed to pay off your bill in three payments.The first payment of ＄100 was due June 15，2006,the second payment of ＄100 was due July 15,2006，and the final payment of ＄119.04 is due August 15,2006.Please send the full amount in 10 days.
Failure to pay on time will affect your ability to charge merchandise at our store.If you want to discuss your account,call me at 800-555-9875.Perhaps we can arrange a more comfortable payment plan.
Thank you for your immediate attention.
Sincerely,
(Signature)
Mary West
Credit Manager
寄出欠款账单
Dear Sirs,
Account No.8756
As you are usually very prompt in settling your accounts,we wonder whether there is any special reason why we have not received payment of the above account,already a month overdue.
We think you may not have received the statement of account we sent you on 30th August showing the balance of US＄80 000 you owe.We send you a copy and hope it may have your early attention.
Yours faithfully,
再度索取欠款
Dear Sirs,
Account No.8756
Not having received any reply to our E-mail of September 8 requesting settlement of the above account,we are writing again to remind you that the amount still owing is US＄80 000.No doubt there is some special reason for delay in payment and we should welcome an explanation and also your remittance.
Yours faithfully,
告知账户资金不足
Dear Mr.Black:
Thank you for your July 28 payment,check #1429 for ＄200.Unfortunately,it was returned by your bank because of insufficient funds.
I’m returning the check to you for your review.Please send a payment this week after you reconcile this matter with your bank.If we receive your payment by August 31,you will avoid accruing additional interest charges on your outstanding balance with us. Your continued patronage is important to us.We appreciate your good payment record in the past years.We know that you,too,will be happy when this situation is resolved.If I can help,just call me at 800-555-1234.
Sincerely,
(Signature)
Jackie Green
Encl.
答复客户延期付款要求
Dear Sirs,
Thank you for your check for US ＄3 500.The balance remaining on your account is now US＄3 000.
We understand that you have come across some unexpected financial difficulties and note with due attention your request for an extension.
Considering our long-term business relations,we offer you the following payment plan:US＄1 000 by the 15th of the month for the next three months.
If you have another plan in mind,please contact us by phone so that we may discuss it.Otherwise,we will expect your next check for US＄1 000 on December 15.
Sincerely Yours,
正式电文催款
DURING OUR TELEPHONE CONVERSATION ON APRIL 3,YOU PROMISED IMMEDIATE PAYMENT OF YOUR ACCOUNT.YOUR CHECK HAS NOT ARRIVED,AND IF IT IS NOT ALREADY IN THE MAIL,I URGE YOU TO SEND IT TODAY.
已通知律师起诉
Dear Mr.Wang,
As you have failed to meet your obligation to settle your account for ＄58 000,overdue for more than four months,which we have already urged you for 3 times without any responses from you,we have instructed our legal advisers to prepare to take proceedings against you in court.
However,we are still willing to withdraw the proceedings so long as you make the payment within 10 business days.
Yours faithfully,
最后通牒
Dear Mr.Wang:
This is to notify you that unless your check for ＄1 295.35 is received by May 1,your account will be placed in the hands of our attorneys for collection.
Very truly Yours,
付款致谢函
Dear Mr.Green:
Thank you for your payment of ＄563.89.Your current balance is ＄3 000—your credit limit.A payment of ＄500 is due May 1.
We appreciate your attention to your account status with us.Your patronage is important to our company.
If we can assist you,please contact us at 800-555-9000.
Sincerely,
(Signature)
Anita Black
Account Executive
第二章 商务业务信函范例
第一节 资信调查函
1.咨询函
2.向银行查询新客户资信情况
3.向客户查询信用及经营情况
4.带附表的资信调查函
5.资信调查有利回函，并给予建议
6.信用调查有利回函，告知敬请放心
7.资信调查不利回函，告知管理不善
8.信用调查不利回函，告知经济信用不佳
9.表明无法提供确切意见而致歉
10.请求老客户作为资信证人
11.要求对方提供资信资料
12.同意试销前的资信要求
第二节 促 销 函
1.传感剃须刀广告海报
2.男用 喱宣传海报
3.香波的报纸广告
4.便携式小型冰箱宣传册
5.推荐地毯
6.推荐替代品
7.推荐新产品
8.一般性推销
9.描述产品
10.写给不经常联系的客户
11.推销教育课程
12.推销会议场所
13.向老客户推销新产品
14.为商贸指南征集广告
第三节 建立贸易关系
1.亲抵进行业务调查
2.咨询信
3.表达建立业务关系的意愿
4.参观展位后要求建立贸易关系
5.通过自荐信建立商务关系
6.要求推荐客户
7.由朋友介绍的公司
8.从广告中得知客户信息
9.索取资料
10.寄送资料
11.与过去有贸易往来的公司恢复联系
12.寻求电子制品合作伙伴
13.寻求纺织品贸易伙伴
14.进口商与出口商的联络信
15.出口商与进口商的联络信
16.接受建立业务关系函
17.拒绝建立业务关系函
18.回函拒绝申请交易
19.要求对方刊登推销广告
20.索取样品
21.请求担任独家代理
22.拒绝对方担任独家代理
23.同意对方担任独家代理
24.物色代理商
25.欢迎新代理商
26.要求试销
27.同意试销
第四节 价格谈判
1.第一次询价
2.答复第一次询价
3.询问价格与优惠条款
4.答复价格，告知优惠条款
5.问询到岸价格
6.答复价格并告知细节
7.中国进口商询盘
8.报同类产品虚盘
9.提供代用品报盘
10.传真报实价
11.最优惠报价
12.中国出口商报盘
13.国外出口商回复询盘
14.答复网上询盘
15.报虚盘
16.报实盘
17.折价优惠
18.回复只能维持现价
19.加价前优惠大客户
20.还盘函
21.返还盘函
22.接受价格函
23.涨价通知函
24.说明涨价原因
25.询价函
26.对询价函的回函
27.价目表范例
28.回函拒绝还盘
第五节 订 货
1.订单样本
2.电子邮件订单
3.正式订购函
4.附寄订单的信函
5.通知接受订单
6.确认订单
7.试购函
8.确认收到订单
9.使用现金支票下订单
10.使用交货付款方式下订单
11.使用信用卡订货
12.通知有货，准备发运
13.通知订货方暂无存货
14.通知无法供货
15.通知不能供全部货物
16.建议同类型其他产品
17.无法接受替代品
18.拒绝接受订单
19.对货物满意，再一次订货
20.索取样品函
21.同意送付样品函
22.回函拒绝送付样品
23.订货函
24.回函接受订货
25.拒绝订单并推荐代替品
26.催促下订单
第六节 付 款
1.付款条款
2.开立汇票以支付装运费
3.要求变更汇票日期
4.要求对方开立包括各种费用的汇票
5.要求连同汇票寄来装船文件
6.同意变更汇票的付款条件
7.要求寄送装运的汇票及提单
8.通知对方愿意接受汇票
9.通知接受汇票，并要求迅速履行订货
10.要求接受汇票并付款
11.提议变更付款条件
12.建议使用见票后30天应付的信用证支付
13.要求更易于接受的付款条款
14.答应改变付款方式
15.要求银行开立信用证
16.索取形式发票
17.寄送形式发票
18.付款通知
19.告知付款账户
20.通知收到付款
21.回函拒绝对方付款方式
22.接受对方付款方式
第七节 催 款
1.提醒欠款事宜
2.询问还款事宜
3.客气的催款函
4.询问未果，再次请求还款
5.用对方信用情况提醒对方
6.要求结清余额
7.要求付款，并付上新发票
8.三度索取欠款
9.再一次催款
10.寄出欠款账单
11.再度索取欠款
12.告知账户资金不足
13.答复客户延期付款要求
14.正式电文催款
15.已通知律师起诉
16.最后通牒
17.付款致谢函
第八节 包装、装运和交货
1.说明发货流程
2.关于包装要求
3.洽谈包装
4.告知已装运
5.要求装船时间
6.通知发运货物
7.通知货物抵达
8.委托装船
9.指定木箱包装的材料及规格
10.指定包装的材料、重量及唛头
11.对包装箱长度、唛头的指示
12.对机器包装的详细指示
13.海运包装的详细指示
14.请注意包装，并减少费用
15.免费再包装
16.告知对方包装无误，要求以保费弥补损失
17.告知对方已按照指示包装并交付船运
18.通知对方转让装船文件的银行
19.通知对方已寄出装船文件
20.运送数量不足，要求抓紧装运
21.因须取得特殊许可，故延迟装运
22.要求更改目的港
23.因生产设备的改进，提前交货
24.对延误装运而不满
25.因延误装运而致歉
26.收条
27.告知对方货品抵达，随函附上支票
28.装运申请书
29.装货单
30.装箱单样本
31.托运人提供的情况
32.询问装运
33.催促装运
34.告知已装运
第九节 索赔与理赔
1.投诉货物质量欠佳
2.投诉产品数量不足
3.投诉收到货物与订单不符
4.抱怨包装不良
5.对所称包装不良的答复
6.首批到货不合格，保留索赔权
7.对商品质量不满，要求补救
8.处理质量不满的投诉
9.为送错商品致歉
10.为再次寄错商品规格致歉
11.解释双方都有责任
12.调解客户退货
13.表示愿意调查事实真伪
14.调查后做进一步回复
15.破例进行理赔
16.拒绝理赔
17.说明包装无误，请对方向保险公司索赔
18.因数量不一致，补运替代品
19.通知对方运去替代品
20.表明愿意为不良品质负责，并支付差额
21.针对索赔，指责对方订货错误
22.应付令人头痛的客户
23.改善服务
第十节 商标、说明书、合格证及合同样本
1.白鹤牌铅笔商标
2.长城牌地毯商标
3.凤凰牌双轮手扶拖拉机使用说明
4.叉车使用说明书
5.牡丹牌648型收音机说明书
6.微型电子计算器使用说明书
7.安替司丁药物使用说明书
8.太阳元气袋使用说明书
9.产品合格证
10.装配合同
11.代理协议
12.补偿贸易合同
第三章 商务通用公文及社交公文
第一节 通告和启事
1.开业通告
2.扩张营业通告
3.设立分公司的通知
4.发布并购消息
5.迁址通告
6.公司重组启事
7.拆伙通告
8.招标通告
9.租赁注意事项
10.商品大拍卖海报
11.消防演习通知
12.董事会会议通知及会议议程
13.开会通知
14.开业通告
15.增加新合伙人
16.合伙人退休
17.布告形式的通知
18.通知参观取消
19.商标所有权通知
20.支票遗失
21.给顾客的通知
第二节 公司人事
1.晋升公告
2.调动通知
3.自荐求职信
4.应征求职信
5.求职者熟人推荐函
6.面试通知函
7.录用通知函
8.工作接受函
9.工作拒绝函
10.辞职信
11.接受辞职
12.辞退员工
13.褒奖员工
第三节 报告及介绍信
1.公司管理改革方案报告
2.员工福利报告
3.加强保安措施报告
4.日常工作报告
5.销售情况调查报告
6.要求写报告的信函
7.研究报告的序文
8.业务介绍信
9.正式报告
10.公司简介
第四节 邀请与约见函
1.邀请参加交易会
2.邀请参加开业庆典
3.邀请参加年度销售会议
4.邀请客户参观公司
5.邀请参观贸易展览会
6.正式邀请参观特展
7.晚宴请柬
8.便宴邀请
9.邀请参加晚宴(非正式函）
10.非正式拒绝晚宴函
11.正式拒绝晚宴函
12.正式邀请函
14.邀请明信片
15.接受共进午餐的邀请
16.拒绝参加招待会
17.茶会请柬
18.舞会请柬
19.非正式的预约要求
20.业务约见函
21.拒绝约见
22.同意约见
23.确认约见函
24.确认合作会议议程
25.安排招待工作
26.建议更改时间
27.拒绝参会
28.正式婚礼请柬
29.欢迎函
30.致欢迎词
31.邀请函（非正式）
32.拒绝参加酒会回函
33.到办公室约见函
34.接受约见回函
35.拒绝约见回函
第五节 祝贺与慰问
1.祝贺总经理任职
2.祝贺晋升
3.对祝贺晋升的回函
4.贺成为董事会成员
5.贺同事荣退
6.贺员工生日
7.祝贺新公司营业
8.生病慰问信
9.慰问家属
10.表示怀念
11.吊唁函
第六节 感谢与道歉函
1.感谢客户订单
2.感谢热情款待第三人
3.感谢惠赐资料
4.回复客户的感谢信
5.感谢工作推荐人
6.感谢客户推荐人
7.感谢客户的付款和订单
8.感谢客户的长期支持
9.为逾期付款致歉
10.为发货单上的错误致歉
11.为给别人带来不便公开致歉
12.感谢别人盛情款待
13.致谢大宗订单
商务业务信函范例
资信调查函
咨询函
Credit Information
Dear Sirs,
The under-mentionedfirm has recently asked if they could represent us in the marketing of our products in the United States as our sole agent:
Friendship International Trade Co.Ltd.
250 Royal Road
New York,NY.30786
We would be very grateful if you could let us have some information about the financial and business standing of the above firm.
Any information that you may give would be treated in strict confidence and we await your early reply.
Yours faithfully
Li Gang
General Manager
向银行查询新客户资信情况
(CONFIDENTIAL)
Dear Sirs,
We have received an order for US＄56 500 worth of goods from Atlantic Electronic Co.,Ltd,U.S.A.They have given us your bank as a reference.We wish to know if they are good for this amount and in every way trustworthy and reliable.We shall be most grateful for any information you give us.
We should of course treat as strictly confidential any advice you tell us and be only too pleased to perform a similar service for you should the opportunity ever arise.We enclose a stamped and addressed envelope for your reply.
Yours faithfully,
向客户查询信用及经营情况
Dear Sirs:
We will be obliged if you will kindly give us the information about credit standing of the Watson & Jones Newcastly International Trade Co.,Ltd.in your city.We understand that you have regular transactions with the firm.So we take the liberty to ask you to give your views concerning the actual position of the firm in order that we may take steps to avoid getting into trouble.
Any information you give will be highly appreciated and kept in strict confidence.We shall be pleased to reciprocate if you should need our services at this end.
We are awaiting your early reply.
Yours faithfully,
带附表的资信调查函
Credit Information
Dear Sir,
We have received a sudden bid from the American Trading Co.,Ltd,600 Mission Street,San Francisco,with which you are now doing business and the firm gives us your name as a reference.
We shall appreciate it if you will inform us of your own experiences with the firm by filling in the blanks of the attached sheet and returning it to us in the enclosed envelope.
Any information you may give us will be treated as strictly confidential and expenses concerned from this inquiry will be gladly paid by us upon receipt of your bill.
Very truly Yours,
(Attached Sheet)
(1)How long have you been in business relations with the firm?
(2)What credit limit have you placed on their account?
(3)How promptly are terms met?
(4)What amount is currently outstanding?
资信调查有利回函，并给予建议
Private & Confidential
Dear Sirs,
Subject:The London Trading Co.,Ltd.
In reply to your letter of August 18,we want to inform that we have now received from Barclay Bank of London the information you require.
The London Trading Co.,Ltd.was founded in 1940 with a capital of 1 000 000 pounds.Their chief line is in the import and export of textiles.Their business’ suppliers are satisfied with them.We consider them good for business engagement up to an amount of 300 000 pounds.For larger transations we suggest payment by sight L/C.
The above information is strictly confidential and is given without any responsibility on this bank.
Truly，
信用调查有利回函，告知敬请放心
Gentlemen,
The firm mentioned in your letter of September 20 is one of the most responsible dealers of textile goods.
The company was established in 1948,and has supplied our firm with qualified goods for over 20 years.
They have always provided complete satisfaction with in-time delivery,moderate prices and superior quality.
We believe that they may be rated as an A-Level company with which you can deal freely.Of course,this is our personal opinion and we assume no responsibility in your proposed business negotiations.
We hope the above is satisfactory and will help you in making a decision.
Very truly yours,
Mike
Business Manager
资信调查不利回函，告知管理不善
Private & Confidential
Dear Sirs,
We have completed our enquiries concerning the company mentioned in your letter of May 18 and have to inform you to consider carefully the business with them.
In the past three years,the company has experienced a serious difficulty in finance and delayed in executing their normal payment.It seems to us that the company’s difficulties were due to bad management and in paricular to overtrading.
We would advise you to pay most careful attention to any business relations with them.However,this is our personal opinion and we wish you to make further enquiries on your part.
Yours sincerely，
信用调查不利回函，告知经济信用不佳
Dear Sir,
We are sorry to say that our experiences with the company which you inquired about in your letter of June 17 have been unsatisfactory.
It is true we were in business relations with the firm of the last two years and on several occasions we have had lots of trouble in effecting settlements.
The company still owes ＄1 400 for purchase made over seven months ago.The account is now in the hand of our attorneys for collection.
May we ask that you treat this information as strictly confidential without responsibility on our part.
Very truly yours,
表明无法提供确切意见而致歉
Private & Confidential
Dear Sirs,
We regret our inability to let you know any positive information concerning the firm in question in your letter of June 6.
It is true that we had business with them during the past few years,but the amount of business was not so large that we can not supply any responsible opinion on the business capability and credit standing.
We suggest you make further status enquiries from other enquiry agencies.
Yours truly，
请求老客户作为资信证人
Dear Mr Green,
Thank you for your letter of November 2.We are delighted to hear that you are so pleased with the refurbishment of your hotel.
As you know,in our line of work,we depend on good reports about our projects to win further business.Our clients always shop around and look for references before committing themselves.
We would like to use your hotel as a reference when we discuss similar refurbishments in the hotel industry.Would you agree to our suggesting that future clients should call you?
It would also be most helpful if we could occasionally bring a client to look at your hotel.We would,of course,stay overnight at least.
I will call you next week to hear your reaction.Thanks again for you kind words.
Yours sincerely,
Robert
Manager
要求对方提供资信资料
Dear Sirs,
We are very glad to receive your fax inquiry.Since it is the first time we contact,we would be highly appreciated if you could provide us your bank name and address.
We realize the types of IC you need,but we do not know the specification you require for that IC such as the voltage,current.Could you please tell us the purpose of this IC?
The fax you send us is not very clear for the wording part.Therefore,please fax it again(no need for graph).We wish we could provide the best services to you.
Sincerely yours，
同意试销前的资信要求
Dear Sirs,
Thank you for your letter of 10th March.We are gratified to receive your request for men and women’s raincoats on approval.
As we have not previously done business together,perhaps you will kindly agree to supply either the usual trade references,or the name of a bank to which we may refer.As soon as these enquiries are satisfactorily settled,we shall be happy to send you the items you mention in your letter.
We sincerely hope this will be the beginning of a long and pleasant business association.We shall do our best to make it so.
Yours,
促 销 函
传感剃须刀广告海报
GILIETTE SENSOR
The only razor that senses and adjusts to the individual needs of your face.
Gillette Sensor:the shave personalized to every man.
It starts with twin blades,individually and independently mounted on highly responsive springs.So they continuously sense and automatically adjust to the individual curves and unique needs of your face.
Innovation is everywhere.You can feel it in the textured ridges and the balance of the Sensor razor.You appreciate it in the easy loading system and the convenient shaving organizer.
Even rinsing is innovative,the new blades are 50% narrower than any others—allowing water flow freely around and through them,for effortless cleaning and rinsing. All these Sensor technologies combine to give your individual face a personalized shave—the closest,smoothest,safest,most comfortable.
The best shave a man can get.
Gillette
男用者喱宣传海报
YOU MANAGE A BUSINESS，STOCKS，BONDS，PEOPLE
AND NOW YOU CAN MANAGE YOUR HAIR
For the first time there’s a remarkable gel that can give your hair any look you want—sleeker,fuller,straighter,curlier,more natural,even wet—without a drop of alcohol or oil.It gets your hair into shape in the morning and keep it under control all day.Whatever your management style,Maltplexx is for you.Get the full facts at the Aramis counter.
Aramis
Maltplexx natural hair gel for men
香波的报纸广告
WHY YOUR FAVORITE SHAMPOO WILL WORK
BETTER IF YOU STOP USING IT FOR 14 DAYS
It’s so frustrating!The very shampoo that has always left your hair so silky and clean,the shampoo you depend on gradually,then noticeably,stop working.That fresh-air softness you prize so much in clean hair is gone.Your hair feels limp and looks dull.What is happening?Why the change?“Shampoo build-up”is the reason.
Each washing,even with fine expensive shampoos of conditioners,leaves a“residue”,a tell-tale problem that has now been measured precisely in laboratory studies.
Recent tests on 10 quality shampoos show that residue accumulates each time you shampoo.It’s a fact of hair life.
To rid your hair of this unwelcome build-up you must switch to a shampoo with superior rinsability—even if it’s just a temporary change,move to shampoo that have the ability to revitalize your hair and leave it thoroughly clean.Choose one that will do the job greatly.And don’t put it off.Shampoo build-up is more than unattractive.It can destroy the soft feel of your hair…its manageability…and it can eventually damage the hair itself.
Which shampoo rinses the best?In laboratory tests of 10 quality shampoos,Neutrogena shampoo was rated No.1,and demonstrated consistently superior rinsability with almost no built-up itself.
So Neutrogena removes the most build-up in a single washing and,equally important,leaves a negligible trace of residue compared to all the other shampoos tested. If you feel you need to revitalize your hair,try Neutrogena shampoo for just 14 days.Think of it as a refreshing“vacation”…and afterwards your hair will again respond happily to your favorite shampoo.
Use Neutrogena whenever you need to get your hair really clean.Then your favourite shampoo will continue to be your favourite.It is suitable for all hair types and may be used on permed,dyed hair.
Neutrogena shampoo is available at chemists ad department stores,in 100ml tubes and 200ml bottles.Look for it—in the white box with the brown band.
“Test results indicate a single wash with Neutrogena was adequate to remove in excess of 90% of the residue.Even with conditioners,which are far more substantive to the hair,a single wash with Neutrogena.,removes 70% of the residue.”
—Excerpt from N.Skin Care Institute Reports
便携式小型冰箱宣传册
Dear Fellow Camper,
It is a great day to start your vacation.The sun is ablaze,the van or wagon is humming nicely down the Interstate,and the family is settled comfortably in anticipation of what lies ahead.Even the dog is amicable.
Can you guess what happens next?Suddenly there are echoed demands for a rest stop and something to eat.The rest stop idea is good,but the“something to eat”shakes you a little—you have visions of hauling out the old billfold and plunking down fifteen bucks or so for snacks at a fast food place.
BUT NOT IF YOU HAVE LEKTRON KOOL WITH YOU!
The Lektron Kool is the greatest little portable fridge you’ve ever seen.Pack it with sandwiches,drinks,fried chicken,fruit,whatever,and you’ll have at your fingertips really cold food and drink day and night.
The Lektron Kool is not an ice box.It’s a lightweight but roomy electronic refrigerator that you can plug into your car or a 110-volt adaptor that we make available,assuring you of fresh edibles for days and nights.The secret is in Lektron Kool’s thermoelectric solid-state module,which replaces all the bulky piping coils,compressors,and motors you find in conventional portable refrigerators.
One enthusiastic owner of Lektron Kool writes:“Last summer our family took a camping trip to Canada.It was one of those‘perfect’vacations;everything went just as we had planned.But when we got back to Atlanta，all of us agreed that,aside from our new Caprice wagon,the most indispensable item of equipment we carried was our Lektron Kool.Not only was it a convenient,it saved us a bundle!”
Now you can own the Lektron Kool for ＄40 or ＄50 less than the regular price.That’s right.Our three models ordinarily priced at ＄139,＄179,and ＄199 can now be had for ＄99,＄139,and ＄149,but you must hurry because this offer will be withdrawn by June 15.
Call us toll-free at 800-622-0391 to place your order,or mail us your check or credit card number.But if you want more information before you order,the enclosed postage paid card will bring you a complete catalog of our Lektron Kool models.
Yours very sincerely,
David Hawk
Business Manager
推荐地毯
Dear Sir,
Great interest was aroused at the recent Arts & Crafts product exhibition in Beijing by the largest carpet manufacturer in China.Numerous enquiries and orders have also come for the beautiful hand-woven carpets.
The carpets are preferred for the following:
Appearance
Elegant designs with different sizes cater for the customer’s needs.
Prices
Superb quality with prices much lower than those from other sources.
Comfort
Carpets are made from wool and silk,so they are giving the feeling of natural warmth and comfort.
You will be interested to note that our annual production is 20 000 pieces.Recently we have received enquiries from Japan,Germany,Australia and South Africa.We are convinced that our carpets will be exported to more countries in the near future. We are glad to enclose our illustrated catalogue,and will send you our best quotation as soon as we hear from you.
Sincerely yours,
推荐替代品
Dear Sirs,
Thank you for your letter dated March 15,2007,ordering 10 000 pieces of Rainbow Raincoat Mode 2.
We regret that we can no longer supply the said raincoats,which are out of production.In their place we would like to offer our Rainbow Raincoat Mode 3.This is our new design,made of light,durable and waterproof material.The quality of this article is excellent,but the price is 5% lower.The large number of repeat orders we regularly receive from leading distributors is a clear evidence of the widespread popularity of Rainbow Raincoat Mode 3.
Full details of our export prices and terms of business are enclosed with this letter. Our illustrated catalogues and sales literature are being sent by separate cover.
You can be sure of our immediate attention to your order,which we are looking forward to receiving.
Faithfully,
推荐新产品
Dear Sirs,
You may be interested to know something about the new products developed by our technicians.This kind of new products sells very well at our market.
Because of its successful sales in our country,we think there will be a potential market abroad.So we are sending you some samples by separate posts and would welcome your advice as to whether,in your opinion,there will be a ready market in your district. If you think you can find a good market for the new products we can supply you on the most favorable terms in order that you can promote our new products to the potential customers.
We are awaiting your early reply.
Yours faithfully,
一般性推销
Dear Sirs,
We are sending you with pleasure by fax a copy of our latest catalogue of our“Spring Flower”Vacuum Cleaner,from which you will understand why it is difficult for us to meet the needs of markets.The high quality of our products is well known and universally acknowledged and we are confident that they will be welcomed in your market. In order to popularize these cleaners,all the catalogue prices are subject to a special discount of 20% during this month only.We are offering you good products on generous terms and wish to have your early orders.
Yours faithfully,
描述产品
To:Allan Jackson,Workshop Manager
From:Jack Nelson,Model Shop Manager
Subject:Prototype of ORIENT Cutting Tool
We have delivered the prototype of a new cutting tool for your inspection.The tool,designated as ORIENT,has been developed by the Second Group.
The tool is composed of four parts cast from low-carbon steel and finely machined.The cutting edges on one side of each of the two long pieces feature a bonded tungsten alloy ground to a high degree of sharpness.
A strong machine screw holds the two long pieces together.A tension plate of spring steel between them keeps constant pressure on the cutting edges as they are opened and closed by thumb finger action.
When using the tool,place the thumb in the smaller hole and the index and middle fingers in the larger one.By applying pressure with the thumb and fingers,you can easily open and close the cutting edges.
In a word,it is an ideal tool with few weaknesses.So we recommend it to you.
写给不经常联系的客户
Dear Sir,
We haven’t received any enquiry from you over the past twelve months.Up till then we counted you among our steadiest customers.We were confident that we were serving you with quality products and efficiency.Every year,your order came in and was filled satisfactorily.
When your order ceased,we thought it might be a delay in your ordering cycle.Now we wonder whether some failure on our part has caused you to seek supply elsewhere.We can assure you of our improved fulfillment procedure and our larger warehouse.We can provide a greater variety of products and quicker response than a year ago.
We treasure your business.We are anxious to know what we can do to resume business relations with you.Your reply shall meet with our immediate attention.
Faithfully,
推销教育课程
CAMERON CAREER INSTITUTE
766 HIGHLAND AVENUE
ORLANDO,FLORIDA 32802
WOULDN’T YOU LIKE TO OWN YOUR OWN BUSINESS?
If you’re looking for the chance to be your own boss…or earn extra income in your spare time…or a way to achieve independence when you retire…SMALL-ENGINE REPAIR could be the answer.
CCI can quickly train you—in your spare time at home—to service and repair mowers,tillers chain saws,outboards,garden ctors,mopeds,motorcycles,snowmobiles,and dozens of other types of small-engine equipment.It’s a great way to get your own business,full or part-time,with a minimum investment.And it’s a field with growing opportunities for qualified people.
CCI’s Small-Engine Course contains forty-five lessons,each easy to read and understand.Every lesson is short and fully illustrated with step-by-step diagrams and photographs.It’s“hands-on”training-you actually build a 31/2 -horsepower four-cycle engine.You also perform experiments that show you how every part of an engine works.And we supply you with professional tools—a complete set of wrenches,electrical system tools,inductive tachometer,engine overhaul tools,voltmeter,and others.Everything you need!
Our big catalog tells you all you need to know.It describes the content of each lesson(and there are sample pages of the actual study materials),and contains illustrations and descriptions of the equipment you will use.The instructor you will be assigned to has been a professsional small-engine mechanic.He will be your“partner”in your studies.
Just fill in and mail the enclosed postcard for your free catalog today.It needs no postage.
Sincerely,
Director of studies
P.S.:No sales representative will call you!
推销会议场所
Dear Mr.Edwards:
“Thank you for helping us put on the best conference we’ve ever had.Your superb facilities,service,know-how,and helpful attitude all add up to one word:Professionalism.” Pardon me for crowing just a bit,but the statement above was received a few days ago from the vice president of one of the country’s largest manufacturing companies.And it’s typical of many we get from top executives who chose Whispering Pines in Myrtle Beach,South Carolina as their host for meetings,conferences,seminars,and get-togethers.
At Whispering Pines we know how to help you make your meetings really successful.It’s what we were designed to do,what we’re in business for,the reason we like to think we’re the ideal convention headquarters.Whispering Pines is not just another magnificent resort center that offers everything and meeting goers could ask for outstanding cuisine…big name entertainers…elegant nearby shopping malls…all sports,including a championship golf course and tennis courts…and a stunning view of the Atlantic Ocean.We’re all those things,of course,and we are more.
By“more”,we mean that we are really professionals when it comes to arranging space for your specific needs and providing every service you require to make outstanding meetings and conferences.At Whispering Pines you’ll find a staff that is dedicated to personal and friendly hospitality.
Skeptical?Let me prove what I have said.Please look over the enclosed colorful booklet,which shows our spectacular setting and elegant facilities.Then,to learn about our professional side,mail the enclosed card for your free copy of “Organizing,Planning,and Running a Meeting.”
Hopefully yours,
向老客户推销新产品
Dear Sirs,
I enclose an illustrated supplement to our catalogue.It covers the latest designs which are now available from stock.
We are most gratified that you have,for several years,included a selection of our products in your mail-order catalogues.The resulting sales have been very steady. We believe that we will find our new designs most attractive.They should get a very good reception in your market.
Once you have had time to study the supplement,please let us know if you would like to take the matter further.We would be very happy to send samples to you for closer inspection.
For your information,we are planning a range of classical English dinner services which should do well in the North American market.
We will keep you informed on our progress and look forward to hearing from you.
Yours faithfully,
Peter
Export Manager
为商贸指南征集广告
Thank you for your business.
You are currently represented in our directory.This is the only directory of its kind which reaches all companies in the building and construction industry in the UK.Advertising in our directory was a wise move on your part.We are currently compiling a new edition of the directory,which will be published in April 2007.The new edition will be expanded to include major manufacturers of plumbing equipment in the European Community.For proper coverage in the directory,you ought to appear in more than one category.If you do opt for a multiple listing,you will be able to buy space in additional categories at half price.You can be assured that the new edition will be on the desks of all the major decision makers in the building and hardware trades.Please complete the enclosed form and return it with the appropriate fee.
Thanks again for your business.
建立贸易关系
亲抵进行业务调查
Gentlemen:
The writer is leaving for Japan on a business research trip very shortly and expects to arrive in Tokyo some time around December 15.I would appreciate your contacting me through Mr.Smith of the Oriental Trading Company in Tokyo,Japan.
Our company is a subsidiary company of McCarthy Oil and Gas Corporation,one of the largest oil producers in the United States.In the economic prosperity in Japan,we would like to place ourselves in a position where we can conduct some business relationships of mutual benefit.
Very truly yours,
HOUSTON FOREIGN TRADE & IMPORT CO.
Paul J.Tunks
咨询信
Dear Susan,
Hoping that all is well and that your business is flourishing daily.
I’m planning to attend the Canton Fair on or about April 18.
Please fax us your stand number and let us know if you have carpet stocks in your warehouse and what types.
Which hotels does your corporation have contracts with and at what rate?I will need 3～4 nights.I am also interested in importing office furniture to the US and have seen a lot of exporters at the Fair on the side yard.Do you have any friends or contacts in this field?
Awaiting your kind reply.
With best regards to you and your manager.
Jerry
表达建立业务关系的意愿
Gentlemen，
The Commercial Councillor’s Office in this city has advised us of your business scope,which coincides with ours.
We are one of the largest importers of electric goods in Xi’an and shall be pleased to establish business relations with you.Our banker is Industrial and Commercial Bank of China Xi’an Branch,which can provide you information about our character and finances. At present we are interested in your cordless phone and shall be glad to receive your lowest quotation as soon as possible.
Yours truly,
参观展位后要求建立贸易关系
Gentlemen,
I visited your stall at the Spring Guangzhou Fair，2006 and noticed that you manufacture photocopying machines.
There is a good demand for photocopying machines of high quality.We are interested in your products and would be grateful if you would send us your catalogue with full specifications and the latest price list.
Please let us know what discount you can give us for substantial orders as well as some other favourable terms.
We look forward to receiving an early reply.
Sincerely,
Sanyang Import & Export Company
B.G.Lucas
Purchasing Manager
通过自荐信建立商务关系
Gentlemen:
You were recommended to us by the Citibank,which told us that you are a prospective buyer of Chinese textiles and cotton piece goods.And these items fall within the business scope of our corporation.
We are a state-operated corporation and are in a position to accept orders against customers’ samples specifying design specifications and packing requirements. In order to give you a rough idea of our products,we are airmailing you under separate cover a copy of our latest catalogue for your reference.If you find any of the items interesting,please let us know without the least delay.We shall be glad to send you quotations and samples upon receipt of your specific inquiries.
We look forward to your early reply.
Truly yours，
要求推荐客户
Dear Sirs,
We have been leading importers and exporters of cottons and woolen piece goods for these ten years,and are now planning to extend our business activities to our neighboring countries,from the clients of which we have many inquiries for Nylon goods.Would you please introduce us to some of the most reliable exporters of Japanese Nylon Goods?
As to our standing,we are permitted to mention the Bank or China,Beijing,as a reference.
We are looking forward to your favorable and prompt reply.
Very faithfully yours，
由朋友介绍的公司
Dear Sirs,
We have obtained your address from a friend of ours in San Francisco and are now writing for the establishment of business relations.
We are very well connected with all the major dealers here of light industrial products，and feel sure we can sell large quantities of Chinese goods if we get your offers at competitive prices.
Please let us have all necessary information regarding your products for export.
Yours faithfully,
从广告中得知客户信息
Dear Sirs,
We refer to your advertisement in the latest issue of “The International Trade News”concerning the newly developed Video Cassette Recorder M83.
Please send us your catalogue and best terms for this new product.It would also be appreciated if you could give us some idea of the time required between order and delivery.
For your information we are one of the largest importers of Electrical Appliances in England and are trying to import newly developed VCR from Taiwan.If your prices are competitive,we are going to place a large initial order with you.
Your prompt attention to this matter would be appreciated.
Yours faithfully,
索取资料
Dear Sir/Madam,
We are a company that imports yachts for sale to Japanese clients and we have enclosed our company’s brochure for your reference.
Your company’s name to our attention through an article in the August issue of “Ocean Magazine”and we understand that you manufacture yachts of various sizes.Since we might be interested in doing business with your company,we would like to have some information about your company and your products.We would therefore appreciate your sending us your company’s catalog so that we can examine the business potential more closely.
Thank you for your attention.
Yours faithfully,
寄送资料
Dear Mr.Yamato,
Thank you for your letter dated 31st August,2006 inquiring about our company and our products.Enclosed are our latest brochures listing all the types of yachts we manufacture as well as our financial statement for the year ending 31st December 2005. We have not sold our products in the Japanese market in the past,and we would be delighted to do business with your company.Please go through the enclosures.We would be happy to answer any questions that may arise.
We look forward to hearing from you.
Yours sincerely，
与过去有贸易往来的公司恢复联系
Dear Sirs，
We understand from our trade contacts that your company has reestablished itself in Beirut and is once again trading successfully in your region.We would like to extend our congratulations and offer our very best wishes for your continued success.
Before the war in Lebanon,our companies were involved in a large volume of trade in our textiles.We see from our records that you were among our best ten customers.We very much hope that we can resume our mutually beneficial relationship now that peace has returned to Lebanon.Since we last traded,our lines have changed beyond recognition.While they reflect current European tastes in fabrics,some of our designs are specifically targeted at the Middle Eastern market.As an initial step,I enclose our illustrated catalogue for you.Should you wish to receive samples for closer inspection,we will be very happy to forward them.
We look forward to hearing from you.
Yours,
寻求电子制品合作伙伴
Dear Sirs,
SEEK AGENT FOR ELECTRIC APPLEANCES
Shanghai’s rapidly developing manufacturer of Electric Home Products,“Shun Fa”offers you an ideal business opportunity.
Years of research and development have earned our company a foremost position in electrical engineering in the East of China.A vast number of applicable patents have helped stimulate our development program over the past several years.
Our main lines of products include:
TV,portable computer,MP3,MP4,car radio,car stereo,medical instruments,electronic industrial instruments,etc.
For information concerning our business outline,please refer to the Bank of China,which we have engaged a business relationship with for several years.We are a medium-sized company but we are growing fast and we would like you to be a fort of our future!
Shun Fa Electric Co.,Ltd.
22 Zhong Yuan Road,Shanghai,
China
Wang Hui
General Manager
寻求纺织品贸易伙伴
Gentlemen,
WUXI TEXILE TRADING CO.，LTD.
As your name and address were listed in“The Textile Magazine”,we are writing in the hope of opening an account with your company.
We are one of the leading exporters of first class cotton and rayon goods and are enjoying an excellent reputation through fifty years’ business experience.We are sure that you will be quite satisfied with our services and the excellent quality of our goods.
We enclose here with a pamphlet introducing our business standing and outline,the complete catalog of our goods,and some samples,from which you will readily observe the extent of our reliabilities.
If you need more objective information concerning our credit,please direct to inquire about it.
We are looking forward to your early and favorable reply.
Very truly Yours,
Li Xiang
Sales Manager
Encls.Pamphlet 1
Catalog 1
Sample 3
进口商与出口商的联络信
Dear Sirs,
Electric Sewing Machines
We were much impressed by the captioned goods displayed at the Chinese Economic and Trade Exhibition held in Srilanka last July,and we have been told that you export these products.
One of our potential customers intends to purchase a number of Electric Sewing Machines,we would be therefore grateful should you send us a pro forma invoice for 400 Sewing Machines with 3 drawers quoting your rock-bottom price including our commission.On replying,please state the earliest possible date of delivery.
We look forward to hearing from you as soon as possible.
Yours sincerely,
出口商与进口商的联络信
Dear Sirs,
We have come to know the name of your firm from the advertisement in “Foreign Trade”and have the pleasure of addressing this letter to you in the hope of establishing business relations with you.
We specialize in the export of Chinese light industrial products that have enjoyed great popularity in the world markets.Enclosed you will find a copy of our catalogue for your reference and hope that you would contact us if any item is of interest to you.
Yours faithfully,
接受建立业务关系函
Dear Sirs,
We are glad to note from your letter of the 1st March that you,as importers of light industrial products,are willing to establish direct business relations with us.This happens to coincide with our desire.
We specialize in the exportation of Chinese light industrial products which have enjoyed great popularity in world markets.We enclose a copy of our catalogue for your reference and hope that you would contact us if any item is of interest to you.
Yours faithfully,
拒绝建立业务关系函
Dear Robert,
Thank you for the good work you did in preparing your district’s 2007 budget.You supplied all the information I needed to make decisions regarding which equipment will be replaced this year.
I agree with you that three-fourths of all your road equipment should be replaced.However,we are not able to do it this year;the best I can promise is a new mixer and spreader.
Hopefully next year the company will be able to replace more of your equipment.The budget dollars should be similar.Let me know if I can do anything to help keep your equipment operating efficiently for one more year.
Harry King
回函拒绝申请交易
Dear Sirs,
Your communication of the 28th May addressed to our sister corporation in Shanghai has been passed on to us for attention and reply as the export of enamelware falls within the scope of our business activities.
However,we very much regret that we are not in a position to supply you with enamelware direct,as we are already represented by Messrs.Freemen and Brothers Co.,Ltd.for the sale of this commodity in your district.We would advise you to get in touch with them for your requirements.
In case you are interested in other items,kindly let us know and we shall be only too pleased to make you offers directly.
Yours faithfully,
要求对方刊登推销广告
Dear Sir,
We are very desirous of establishing direct connections with business circles in New York City for the purpose of selling our goods.Will you please carry an ad for us in your paper on the three days of Dec.23,24,and 25?The text of the ad is as follows:
Chinese Lotus Nuts
Origin:Hunan and Jiangxi of China
Specification: Peeled lotus nuts without embryos
Packing:In bamboo baskets of 50kgs,or gunny bags of 80kgs,net each
China National Cereals,Oils and Foodstuffs Import and Export Corp.,Hunan Branch
Postal address:34 Dongmao Street,Changsha,Hunan,the People’s Republic of China Tel:0730-6654002
The advertising fees will be paid upon the publication of the ad.We shall be very much obliged if you will kindly see to it that it is put in a conspicuous position of your paper.
With best wishes.
Yours very sincerely,
(signed)
Li Dengfeng
Manager
索取样品
Gentlemen,
We acknowledge receipt of your letter dated Oct.12,2006.We are very much interested in your household porcelain articles produced by the Liling Guoguang Porcelain Plant of Hunan province.
We shall greatly appreciate it if you will kindly forward us some samples and relative pamphlets for our inspection.
Thanking you for your attention to this matter and looking forward to your early reply.
Yours truly,
Walter Camilleri Co.,Ltd.
(Signed)
William Thorndike
Managing Director
请求担任独家代理
Gentlemen:
We would like to inform you that we act on a sole agency basis for a number of manufacturers.We specialize in finished cotton goods for the Middle eastern market.Our activities cover all types of household linen.Until now,we have been working with your textiles department and our collaboration has proved to be mutually beneficial.Please refer to them for any information regarding our company.
We are very interested in an exclusive arrangement with your factory for the promotion of your products in Bahrain.
We look forward to your early reply.
Yours,
拒绝对方担任独家代理
Dear Sirs,
Thank you for your letter of 1 September suggesting that we grant you a sole agency for our household linens.I regret to say that,at this stage,such an arrangement would be rather premature.We would,however,be willing to engage in a trial collaboration with you company to see how the arrangement works.It would be necessary for you to test the market for our products at you end.You would also have to build up a much larger turnover to justify a sole agency.
We enclose price lists covering all the products you are interested in and look forward to hearing from you soon.
Yours,
同意对方担任独家代理
Dear Sirs,
Thank you for your letter of 12 April proposing a sole agency for our office machines.We have examined our long and,I must say,mutually beneficial collaboration.We would be very pleased to entrust you with the sole agency for Bahrain.From our records,we are pleased to note that you have two service engineers who took training courses at our Milan factory.The sole agency will naturally be contingent on your maintaining qualified aftersales staff.We have drawn up a draft agreement that is enclosed.Please examine the detailed terms and conditions and let us know whether they meet with your approval.On a personal note,I must say that I am delighted that we are probably going to strengthen our relationship.I have very pleasant memories of my last visit to Bahrain when you entertained me so delightfully.
I look forward to reciprocating on your next visit to Milan.
My very best wishes to you and your wife.
Yours,
物色代理商
Dear Sirs,
Our company manufactures a range of printing presses that are used successfully by companies in over 20 countries.A product specification brochure is enclosed.We are considering expanding our products to new markets and we would appreciate your assistance.In particular,we would like to identify the best agents who are currently serving the printing industry in your region.We are looking for organizations which conduct their business in a truly pro-fessional manner.They must be fully conversant with the technical side of the printing industry and have a comprehensive understanding of all the features of the lines they represent.We would be very grateful if you could take a few moments to send us the names of three or four organizations that match our requirements.We shall then contact them to explore the possibility of establishing a mutually acceptable business relationship.Thank you very much for your time and consideration in this matter.
Yours,
欢迎新代理商
Dear Sirs,
I would like to welcome you to our organization.We are very pleased to have you on our team.I know that you will be equally proud of our products.Our European sales representative,Antoine,will be in touch with you at regular intervals.Please feel free to call him any time you have a problem.If I can ever be of service,please call me.I am planning a trip to France next month,and I am looking forward to meeting you.In the meantime,the best luck with our product line.
Yours,
要求试销
Dear Sirs,
We are a leading dealer in waterproof garments in this city.Our customers have expressed interest in your raincoats and enquired about their quality.
Provided quality and price are satisfactory,there are prospects of good sales here,but before placing a firm order,we should be glad if you would send us,on fourteen day’s approval,a selection of men’s and women’s raincoats.Any of the items unsold at the end of the period,and which we decide not to keep as stock,would be returned at our expense.
We look forward to hearing from you soon.
Yours,
同意试销
Dear Sirs，
We were very pleased to receive your letter of 5th April answering our advertisement for typewriters and,as requested,enclose a copy of our latest illustrated catalogue and current price list.
We think the“Portable 07”is a machine that would suit your purpose very well.It weighs 2.5 kg and is a bit heavier than the usual portable,but it is good for heavy duty and at the same time conveniently portable when carried in its case.
We have one of these machines in stock and we shall be pleased to arrange for you to try it.
Although costs have been rising since March,we have not yet raised our prices,but may have to do so when present stocks run out.We therefore advise you to place your order with us at once.
Yours,
第四节 价格谈判
第一次询价
Dear Sirs,
We have learned from the Company of Birmingham that you manufacture a range of high-fashion handbags in a variety of leathers.We operate a quality retail business and although our sales volume is not large,we obtain high prices for our goods.Would you please send me a copy of your handbag catalogue with details of your prices and payment terms?
We would find it most helpful if you could also supply samples of the various skins from which the handbags are made.
Yours faithfully,
Manager
答复第一次询价
Dear Ms.Jones,
Thank you for your enquiry of 16 July.We are pleased to hear that you are interested in our products.We are sending you a copy of our latest catalogue under separate cover,together with samples of some of the skins we regularly use in the manufacture of our products.I regret to say that we can not send you the full range of samples.You can be assured,however,that such skins as crocodile and ostrich,not included here,are of the same high quality.
Mrs Green,our European Sales Manager,will be in the UK next month and will be pleased to call on you.She will have with her a wide range of our products.When you see them,we think that you will agree that only the best quality materials are used,and that the high standard of workmanship will appeal to the most discriminating buyers.We also manufacture a wide range of leather belts and gloves in which you may be interested.They are fully illustrated in our catalogue and are of the same high quality as our handbags.Mrs Green will be able to show you examples when she calls.
We look forward to receiving an order from you.
Yours sincerely,
Marketing Vice-President
询问价格与优惠条款
Dear Mr.Smith:
We are considering providing each of our sales representatives with an electronic calculator.Last week I saw a demonstration of your Model GH Wizard at the Boise Business Show,and I think it would fill our needs very nicely.
I understand that the Wizard retails for ＄33.95.Is there a trade discount for companies that buy in fairly large quantities?Our initial order would be for about 80 units and reorders in perhaps lots of 20.
Not only do I need price information,but I also want complete details about service,warranties,carrying case—any information you think will assist me in making a decision.
Cordially,
答复价格，告知优惠条款
Dear Miss Rowe:
Your high opinion of our Model GH Wizard pleases me very much.
We offer a discount of 10 percent on orders of 40 or more calculators.I have enclosed an order blank if you wish to take advantage of this offer.
The enclosed booklet gives complete details about service,warranties,and the like.Actually，a carrying case is not necessary with the Model GH Wizard;the handsome,leather-like exterior of the Wizard not only makes carrying it convenient but gives it full protection.
Thank you for allowing me to supply you with this information,Miss Rowe.If I have left anything out,just call me at(010)54731060.
Cordially,
问询到岸价格
Dear Sirs,
We are interested in buying large quantities of steel screws in all size.We would be obliged if you would give us a quotation per kilogram CIF Liverpool,England.
It would also be appreciated if you could forward samples and your price list to us.
We used to purchase these products from other sources.We may now prefer to buy from your company because we understand that you are able to supply larger quantities at more attractive prices.In addition,we have confidence in the quality of your products.
We look forward to hearing from you by return.
Yours faithfully,
答复价格并告知细节
Dear Mr Brown,
Thank you for your enquiry of 2 October 2006.In reply,we would like to make the following offerl,subject to our final confirmation:
Production:Steel screws
Specifications:As per the attached list
Packing:Loose in boxes of 5kg net
Quantity:100 boxes
Price:As per the attached list
Shipment:January/February 2007
Payment:Confirmed,irrevocable letter of payable by draft on sight to be opened 30 days before the time of shipment.
Under separate cover,we have sent you samples of various sizes,our catalogue and price list.If you find our offer acceptable,please telex or fax us for confirmation.
Yours Sincerely,
中国进口商询盘
Dear Sirs,
Thank you for your brochure for Petroleum Analysis & Data Management Software dated May 6 and the photo booklet enclosed.
We have approached a number of our customers in this area and many of them take an interest in the application software.We therefore ask you to make us your best offer on CIF Tianjin basis for 500 Petroleum Analysis & Data Management Software packages(No.PADM-3456).
We would like to point out that unless your quotation is attractive to the buyers here,it would be difficult for us to push successfully the sale of your software products in this competitive market.
We shall appreciate your offer in the form of a pro forma invoice.
Yours sincerely,
报同类产品虚盘
Dear Sirs,
We are glad to note from your letter of May 19 that,as an exporter of Chinese silk goods,you are desirous of entering into direct business relations with us.This happens to coincide with our interest.
We shall be pleased to receive from you by airmail catalogues and other information on your goods so as to acquaint us with the quality and workmanship of your supplies.Meanwhile,please quote us your lowest price CIF Dublin,Ireland,inclusive of our 5 percent commission,stating the earliest date of shipment.
Should your prices be found competitive and delivery date acceptable,we intend to place a large order with you.
We trust you will give us an early reply.
Yours faithfully,
提供代用品报盘
Dear Mrs Green,
Thank you for your telex enquiry of 23 September concerning cotton print 634. We appreciate your efforts in marketing our products and consequently we regret very much that we are unable to supply the desired goods due to excessive demand.We would,however,like to take this opportunity to offer,without engagement,the following material as close substitute.
500 pieces cotton print 428 at US＄1.5 per metre CIF New York,including your commission of 2%
A sample is enclosed for your reference.If you find the sample acceptable,please telex us as soon as possible.
Your sincerely,
Jack
Sales Manager
传真报实价
Dear Sirs:
This is to confirm your fax of 16 January 2007,asking us to make you firm offers for rice and soybeans C&F Singapore.
We faxed you this morning offering you 300 metric tons of polished rice at A＄2 400 per metric ton,C&F Singapore,for shipment during March/April 2007.This offer is firm,subject to the receipt of your reply before 10 February 2007.
Please note that we have quoted our most favourable price and are unable to entertain any counter offer.
With regard to soybeans,we advise you that the few lots we have at present are under offer elsewhere.If,however,you were to make us a suitable offer,there is a possibility of our supplying them.As you know,of late,it has been a heavy demand for these commodities and this has resulted in increased prices.You may,however,take advantage of the strengthening market if you send an immediate reply.
Yours faithfully,
Tony Smith Chief Seller
最优惠报价
Gentlemen:
We are pleased to offer you firm,subject to your reply reaching here by June 20 as follows:
Article:Shoes
Quality:ABC Brand No.5
Quantity:100 pairs
Price:US＄30 A pair FOB Keelung
Shipment:July-August
Terms:Draft at 60 d/s under Irrevocable Letter of Credit
We are sure that this is the best offer we can make and that no other firms can offer you better terms than these.At present we are receiving a lot of orders from all over the world and there is a possibility of our running out of stock one of these days.Therefore we think it will be to your interest to place an order at once.
Your early order is looked forward to.
Yours very truly,
中国出口商报盘
Dear Sir,
Thank your for your interest in our silk products.As mentioned in the previous letter to you,our silk garments and other goods sell extremely well in over 30 countries and regions in Asia,Europe and Latin America.The fine workmanship and the high quality materials used have enjoyed a good reputation in the industry.
As requested,we sent you yesterday morning our latest illustrated catalogue,from which you will learn everything you want to know.
Below we’d like to clarify on these terms:
About the CIF Dublin prices:please refer to the entries hand-written in the catalogue.
About the payment terms:our usual practice is by confirmed irrevocable L/C at sight in our favor one month prior to shipment.
About the commission:we offer a discount of 5 percent for any order exceeding 3 000 dozen,and therefore allow no commission.
About shipment date:shipment is usually effected within two months after receipt of an order.
We hope to receive your reply soon so that we can work on you order in time.
Yours sincerely,
国外出口商回复询盘
Dear Sirs,
Your inquiry of Sept.10 has received our attention,and thank you for your interest in our digital panel instruments.
A copy of our illustrated export catalogue will be sent to you today.All the goods we supply are of the very best quality.The elegant designs together with the super accuracy can meet the requirements of any manufacturing and/or analytical processes. We have our own representatives based in your city.We have informed them of your interest.They will be pleased to call on you next week for any technical consultation.They have our authorization to discuss the terms of order with you or to negotiate a contract.
Yours truly,
答复网上询盘
Dear Sirs,
Automobile Tires
We take the liberty of addressing you as we understand from the Internet that you are interested in our automobile tires.
We are pleased to make you an offer as follows:
The Greet Wall Brand Automobile Tires
Quality & Price:
A. 670×13 6Pr US ＄20.6 per piece C&F
your port,net
B.700×14 6Pr US ＄23.8
your port,net
Quantity:As required
Packing:Two pieces to a wooden case weighing about 22 kgs,and measuring 22 cft Shipment:Prompt,after receipt of your L/C
Payment:L/C at sight established in our favour
Validity of offer:Two weeks ending September 1,2006.
If the prices are not satisfactory,your suggestions will be most welcome.We would also add that your agency may be considered eventually upon mutual agreement.
Our reference:
The Bank of China,Head office,Beijing.
Looking forward to hearing from you soon.
Yours faithfully,
George Brown
Sales Manager
报虚盘
Dear Mr.Green,
Thank you for your e-mail of August 9,inquiring for Flying Pigeon bicycles.
Based on your requirement,we are quoting as follows:
26″ Men’s style US ＄25 per set
20″ Women’s style US ＄26 per set
28″ Men’s style US ＄27 per set
26″ Women’s style US ＄28 per set
Payment term:By L/C at sight to be opened through a bank to be approved by us. Shipment:October/November 2006,provided the covering L/C reaches us by the end of this month.
The above prices are understood to be on CIF Cairo basis net.Please note that we do not allow any commission on our bicycles,but a discount of 5% may be allowed if the quantity for each specification is more than 1 000 sets.
The above quotation is made without engagement and is subject to our final confirmation.
We look forward to your early reply.
Faithfully Yours,
报实盘
Dear Mr.Green:
Thank you for your inquiry of November 8 about TCL Bathrooms. Today I’ve sent you a catalogue in which you will see our range of sanitary wares.I’m pleased to quote you as follows:
White Colored
Acrylic Bath ＄147.40 ＄169.40
Basin ＄31.20 ＄32.90
Pedestal ＄21.60 ＄22.80
Cistern ＄69.10 ＄72.80
Pan ＄64.10 ＄67.30
The prices are exclusive of the sales tax but include delivery to your warehouse and are valid for a month from the date of this letter.
Besides,the prices quoted are for orders of invoice value below ＄2 000.For larger orders we offer an extra 5 percent discount.
TCL bathroom equipment has an unrivalled reputation for high quality and design at very keen prices.We had stocks of the TCL range in twelve attractive shades and can deliver within two weeks of receiving an order.
We are sure you’ll find our prices satisfactory and look forward to hearing from you.
Yours Sincerely,
John Nissan
Sales Director
折价优惠
Dear Mr.Smith,
We are glad to learn from your letter of 4 July of your interest in our products.Please find enclosed the catalogue and price list you asked for.Alsoenclosed are details of our conditions of sale and terms of payment.
Please note that we offer special allowance on the following basis:
On purchases exceeding a total of:
—US ＄10 000 but not exceeding US ＄25 000—10%
—US ＄25 000 but not exceeding US ＄50 000—20%
—US ＄50 000 and above 30%
No special allowance could be given on a total purchase below US ＄10 000.
We look forward to your first orders.
Yours Sincerely,
Liu Xiangdong
Manager of Department of Aquatic Products
回复只能维持现价
Dear Mr.Green,
It was a pleasure to receive your inquiry of March 16,concerning the supply of our best electric fans.We are enclosing our price list and a copy of our catalogue,in which you will find full details of our normal trade conditions.
We note that you have requested an additional discount of 3% and would point out that our prices have already been cut to an absolute minimum.These prices can not be offered by our competitors.
We therefore regret that we are unable to allow you any discount in this instance.You can,however,be sure that any advantage we receive in the way of manufacturing costs is always passed on to you in the form of lower prices.
In spite of the increased cost of raw materials,we anticipate being able to maintain present prices.
We look forward to hearing from you.
Yours Sincerely,
Jack
加价前优惠大客户
Dear Sirs:
Due to the rise in the world price of paper,from 1 January of next year,prices for our products are due to increase by 10% across the board.
Since you are a valued customer of long standing,we wish to give you the opportunity to beat the price increases by ordering now at the current prices.
In addition,we are willing to give you a discount of 5% on all orders of more than GB￡20 000.
We are aware that you do not have sufficient warehousing for large quantities of reserve stock.In the circumstances,we would be prepared to hold paper for you to be delivered at your convenience.There will be no charge for warehousing at this end. We believe that you will see the advantages of this arrangement,which will save you at least 15% on paper purchases in the coming year.
We look forward to your early reply.
Yours faithfully,
Tony Smith
Chief Seller
还盘函
Dear Sirs,
Apples
We thank you for your letter of August 27 offering us 200 tons of the subject goods at US ＄125 per ton CIF Shanghai.
Although we are in urgent need of such product,we find your price is too high and out of line with the prevailing market level.Your quoted price will deprive us of any profit.To tell you the truth,we have received quotations 11% lower than yours.Should you be prepared to reduce your price by,say 10%,we might come to terms.
Considering our long business relations,we make you such a counter offer.As you know,this year’s apple harvest was good and the market is declining,though there is a heavy demand for apples.We hope you will consider our counter offer most favorably and let us know your acceptance at your early convenience.
Hope to hear from you soon.
Yours faithfully,
返还盘函
Dear Sirs,
Apples
Upon receipt of your counter-offer of Sept.6,we have made a very careful study. As our two companies have done business with each other for so many years,we should like to grant your request to lower the price by 10%.However,such practice will mean nil profit to us.Our apples are of higher quality and thus of higher cost than that of others.It is impossible for us to reduce the price by 10% without lowering the Grade of apples.Considering our long-standing mutual relationship,let’s meet half way.We suggest a reduction of 5% on orders of 300 tons.Only on orders of this size can we manage to make the reduction without lowering the Grade of apples.
We hope our counter-suggestion will be acceptable to you and look forward to your orders.
Sincerely Yours,
接受价格函
Dear Sirs,
We are very pleased to receive your order No.BD/135 Canned Beef.We accept the order and are enclosing you our Sales Confirmation No.354 in duplicate of which please countersign and return one copy to us for our file.We trust you will open the relative L/C at an early date.
As to the Items A and B,we shall arrange delivery as soon as we get your L/C,and for items C and D we shall ship accordingly.
Hoping the goods will turn out to be your entire satisfaction and we may have further orders from you.
Yours faithfully,
涨价通知函
Dear Mr.Green:
Your satisfaction is important to us.In order to continue to produce a high-quality product,we have recently installed new high-speed,high-definition printing presses.This,along with the increased price of paper,has forced us to increase our prices by 10 percent effective March 15.I have enclosed a brochure with the new prices in it for your benefit.Orders received before March 15 will be filled at current prices. Thank you for your understanding in this matter.We feel that these increases will still allow you to sell these superb cards at competitive prices.We hope you will let us know immediately if there is any way we can serve you better.
Sincerely,
（Signature）
K.Charles Grand
President
Encl.
说明涨价原因
Dear sirs,
I enclose our new price list,which will come into effect from the end of this month.You will see that we have increased our prices on most models.We have,however,refrained from doing so on some models of which we hold large stocks.We feel we should explain why we have increased our prices.
We are paying 10% more for our raw materials than we were paying last year.Some of our subcontractors have raised their prices by as much as 15%.
As you know,we take great pride in our machines and are jealous of the reputation for quality and dependability which we have achieved over the last 40 years.We will not compromise that reputation because of rising costs.We have,therefore,decided to raise the price of some of our machines.
We hope you will understand our position and look forward to your orders.
Yours faithfully,
Andrew
Export Sales Manager
询价函
Dear Sirs,
Messrs Jones and Smith of New York inform us that you are exporters of all cotton bed-sheets and pillowcases.We would like you to send us details of your various ranges,including sizes,colors and prices,and also samples of the different qualities of material used.
We are large dealers in textiles and believe there is a promising market in our area for moderately priced goods of this kind mentioned.
When quoting,please state your terms of payment and discount you would allow on purchases of quantities of not less than 100 dozen of individual items.Price quoted should include insurance and freight to Liverpool.
Yours faithfully，
对询价函的回函
Dear Sirs,
We are very pleased to receive your enquiry of 15th January and enclose ourillustrated catalogue and price list giving the details you ask for.Also by separate post,we are sending you some samples and feel confident that when you have examined them，you will agree the goods are both excellent in quality and reasonable in price. Our regular purchases in quantities of not less than 100 dozen of individual items，we would allow you a discount of 2%.Payment is to be made by irrevocable L/C at sight.Because of their softness and durability,our all cotton bed-sheets and pillowcases are rapidly becoming popular and after studying our prices you will not be surprised to learn that we find it difficult to meet the demand.But if you place your order not later than the end of this month,we would ensure prompt shipment.
Yours faithfully,
27.价目表范例
April 25,2006
Prices are subject to change without notice.
please confirm when placing your order.
Please refer to catalog Model Number and
specifications concerning design and capacity.
Code
word
Description
Price
per unit
Shipment
CRT-504
CRT-505
CRT-505
CRT-508
TOS
TOT
TOY
TOM
27/16″×53/16″×83/4″
Cassette,21/2″speaker
Earphone,Battery
Leather Case
21/8″×51/4″×87/16″
Cassette,31/2″speaker
AM radio,Earphone,
BatteryLeather case,AC&DC
23/4″×51/2″×8″
Cassette,31/2″speaker
Earphone,AM radio,Battery
Leather case,AC&DC
21/2″×6″×81/2″Cassette,43/4″speakerEarphone,Battery,AM/Fm radio
Leather case,AC&DC
￡6.58
￡6.00
￡8.50
￡9.00
September
September
SeptemberOctober
(400 sets
for May)
September
Prices are CIF& C.(3%)Jakarta in Pound Sterling.
Quantity available:More than 500 sets,400
sets for CRT-508 before 30th May.
Packing:One in Cardboard case and ten dozens
in wooden carton.
E.& O.E.
The Hong Yuan Electric Co.,Ltd.
…
Sales Manager
28.回函拒绝还盘
Dear Sirs,
I write to thank your letter dating December 24th asking for re-reduction of price. We are sorry to know that you still find our reduced price too high.Anyhow,we do our best to keep the price as low as possible without sacrificing quality.What is more,as far as the quality of the goods we supply is concerned,we do not feel the prices we quoted are expensive at all.If you can not accept it,I have to say sorry that it is not possible for us to meet the demand you requested.
If you care to place an order with us any time in the future,you may be assured of the same prompt attention which you have had in the past.
Yours very truly,
订 货
订单样本
31st October,2006
Messrs.Jefferson & Co.,Ltd.
4Hall Street,Taka
Bangladesh
We have the pleasure of placing the following order with you.
Quantity
Description
Unit Price
Amount
100 pcs.
(2 cases)
Cotton White hirting SampleNo.253 Exactly as shown in the ample
CIF Shanghai in Pound Sterling at ￡4.33 per piece
￡433.00
Shipment:During October
Packing:10 pcs.in Hessian bale
50 pcs.in one wooden case
Marks:OTK with number 1 and 2 under port mark
C/# 1-2 stating the country of origin
Shanghai
Made in Bangladesh
Insurance:A.A.R.full invoice amount plus 10%
Terms:Draft at 30d/s under an irrevocable L/C
Remarks:Certificate of quality inspection & shipment samples to be sent by air mail prior to shipment
ABC Trading Co.,Ltd.
Jim Chen
Import Manager
2.电子邮件订单
Dear Sir,
We are writing to urge your confirmation of our order for furniture.As reminders,enclosed are the copies e-mails exchanged recently between us.
From our e-mail of last week,you will see our order for 50 sets of Luxurious furniture upholstered with genuine leather.We therefore enclose a copy of our order No.ST555 together with our shipping instructions.
We would be grateful if you would execute the order as speedily as possible.Any delay could lead to future problems with our clients.
We will have the letter of credit opened,which we hope will reach you within 10 workdays.
Yours sincerely,
Enclosures(3):
Past copies of negotiation communication
Copy of Order ST555
Packing instructions
正式订购函
Dear Sirs,
We acknowledge with thanks the receipt of your quotation dated June 16 and note the total ＄150 000 CIF Qingdao.We gree to this price,and would ask you to accept this order-letter as our offcial order.
Please ship at the first available opportunity.The payment is being made by the Banker’s Draft today.In view of the fact that we have been doing business with you for more than a year,we should appreciate it if you agree to settle our accounts quarterly.
Yours faithfully,
附寄订单的信函
Dear Sirs,
Your Reference FC155
Thank you for your letter of February 4,and we are very pleased to inform you that the samples and prices are satisfactory.Enclosed please find a copy of our Order No.116 for four of the items
We hope that you will make delivery at your earliest convenience.
Yours faithfully,
通知接受订单
Dear Sirs,
Re:Your Order No.18
We have booked your Order No.18 for typewriters and are sending you herewith our Sales Confirmation No.AP-111 in duplicate.Please sign and return one copy to us for file.
It is understood that a letter of credit in our favour covering the above-mentioned goods will be established immediately.We wish to point out that the stipulations in the relevant credit should strictly conform to the terms stated in our Sales Confirmation in order to avoid subsequent amendments.You may rest assured that we shall effect shipment with the least possible delay upon receipt of the credit.
We appreciate your cooperation and look forward to receiving your further orders.
Yours faithfully,
确认订单
Dear Sirs,
After our exchange of recent e-mails,we now confirm our purchase from you of 2 500 metric tons of acrylics.The following terms and conditions will apply.
Price:USD 760 per metric ton net shipping weight
Payment:by confirmed and irrevocable letter of credit in your favour
Quality:against the seller’s guarantee that the goods conform to the relevant Chinese industrial standards
Packing:in paper bags of 50 pounds net each
We are pleased that this first transaction with your company has come to a successful conclusion.We look forward to a continuing and mutually beneficial trade between our two companies.
Yours faithfully,
试购函
Dear Sirs,
Thank you for your letter of January 4.Having studied your illustrated catalogue and price list,we have chosen six models among them,for which we’d like to enclose our order.
We would like to stress the fact that this is a trial order.If we are satisfied with both the quality of goods and shipment,you can expect our regular repeated orders.In order to avoid any difficulties with the customs authorities here,please make sure that our shipping instructions are carefully observed.
For our financial and credit standing,we refer you to the Chamber of Commerce in your country.
Yours faithfully,
确认收到订单
Dear Sirs,
We thank you very much for your kind order for our tea which we have received.It has our immediate and careful attention.
You may rest assured that the tea under the order has been carefully packaged in chest to prevent damage in transit.We shall send you the shipping advice and the invoice at the time of shipment by this May.
The terms of payment you suggested are acceptable,and you may rely on us to give all your orders prompt attention.
Since it is the best season for tea,we hope you make full use of the opportunity.I am sure you will be pleased to collect good comments about our tea from your consumers,and build up a market for the product in your country.
We hope this will lead to more considerable orders.
Yours faithfully,
使用现金支票下订单
Ladies and Gentlemen:
（Unit:＄)
Enclosed is my check for 246.94 for the following:
15 Liquid Paper 2.80 42.00
18 Desk calendars 3.20 57.60
12 Ace correction tape 2.99 35.88
12 Scotch tape 2.88 34.56
10 Ko-Rec-Type 3.72 37.20
6 Golden book mark 1.99 11.94
80 True Point pens 0.69 55.20
＄274.38
Less 10%discountNet amount 27.44
246.94
I’m getting low on the above items,and I would appreciate your giving my order high priority.
Very truly Yours,
使用交货付款方式下订单
Gentlemen:
Please send me the following items COS:
Stock number
Item
Quantity
Price
Extension
S-2
Staplers
2
＄14.10
＄28.20
S-7
Staples
6 boxes
＄3.22
＄19.32
S-T
Masking tape
12spools
＄2.72
＄32.64
B-2
Binders
5
＄3.84
＄19.20
P-5
Plastic rolls
3
＄9.75
＄29.25
Total
＄28.61
使用信用卡订货
Dear Sirs,
This is my order for the Czech Tractor/Wagon,which was advertised in the July issue of“Atlantic”.This miniature is to be a birthday gift and should be sent to:
Mr.Keith Wood
115 South Williams Street
Holder,Florida 32645
Please charge the gift(＄39.50)to my Discover credit card as follows:
Theodore Wood
Number 0000 0000 0000 0000
Expiration date:2007～2017
Is it possible to schedule this mailing so that the gift arrives no earlier than August 15 and no later than August 20?I would greatly appreciate it if you could.Thank you!
Sincerely,
通知有货，准备发运
Dear Sirs,
I have pleasure in acknowledging receipt of your order of the 6th instant regarding:
—the aluminium sheeting
—the polyethylene laminate
We have all the articles in stock and everything should be ready for shipment next week.
Yours faithfully,
(signature)
Sales Manager
通知订货方暂无存货
Dear Sirs,
Thank you for your order No 342/7-9.
We are sorry to inform you that our present stock is not sufficient.We anticipate shipping the goods to you by the end of the month and hope this arrangement is acceptable.
Please excuse us for the delay.
Sincerely yours,
通知无法供货
Dear Sirs,
We refer to your telex of 12 August and ours of today regarding the supply of black silk.
As you perhaps know,demand for the above has been heavy since last year.We are consequently fully committed at the moment and are unable to make you the offer as requested.
We assure you,however,that we shall contact you as soon as fresh supplies become available.Should your customers require other silks,please let us know.
Yours faithfully,Jack
Manager
通知不能供全部货物
Dear Sirs,
Thank you very much for your fax order of 14th October requesting a Rotary Printing Press Model PM-600,PM-800 and PM-1600.We are pleased to book all except the first one which is now under mechanical redesigning.
As you requested us to ship them by November end,we have just faxed you two alternatives concerning Model PM-600 as shown in the enclosed fax：
1)As an excellent substitute for PM-600,we recommend PM-630.This is our latest model and much superior in printing speed,90 revolutions per minute.Considering your inconvenience,we will make a special price discount to￡1 500.00.If this is acceptable,please fax us“Accept”and we will dispatch all items in November.
2)We may ship PM-800 and PM-1600 during November and PM-600 during January next year upon finishing the redesigning,providing you prefer to import PM-600.
We are very sorry for the inconvenience.However,please note our wish to offer an alternative,especially our special discount price.
We hope this will meet your immediate acceptance so that we can execute the order in a most satisfactory manner.
Yours faithfully,
John Eldin
Business Manager
建议同类型其他产品
Dear Sirs，
This time last year you placed an order for Type BS362 12-volt sealed batteries. This is a discontinued line which we had on offer at the time.We now have a similar product on offer,Type CN233.It occurs to us that you might be interested.A descriptive leaflet is enclosed.We have a stock of 590 of Type CN233 which we are selling off at GB￡30 each.We can offer a quantity discount of up to 15%,but we are prepared to give 20% discount for an offer to buy the complete stock.We are giving you this opportunity in view of your previous order.We would appreciate a prompt reply,since we will put the offer out in the event of your not being interested.
Yours faithfully,
Tony Smith
Chief Seller
无法接受替代品
Ladies and Gentlemen:
During the past three months I have placed two sizable orders for “The Handy Desk Companion”,by Mauck,specifying the new spiral binding.Both times you sent me the hard-cover binding because you were out of stock on the spiral.
Fortunately I am still selling quite a few of the hard covers,but more and more customers ask for the new spiral-bound book(at least two of your competitors have similar reference books in this easy-to-use binding).
I’m frankly concerned that unless you solve this out-of-stock problem,we’re both going to be hurt.Up to now I have stocked only the Mauck book—my customers tell me it is the best of its kind on the market—but I may have to change my policy in self-defense.It may sound a little foolish that people will choose a book because it’s easier to use rather than on the merits of the content,but it really seems to be happening.Enclosed is my order for 75 copies of“The Handy Desk Companion”in spiral binding.Please do not,under any circumstances,send me anything else.I have plenty of the hard-cover copies in stock.
The new“Recipe Date Book”is a winner.I sold 162 of them in April and will soon have to place another order.Please don’t be out of stock!
Sincerely Yours,
拒绝接受订单
Dear Sirs,
Thank you for your order No.458 for tin plate sheets which we received today. We regret that,owing to a shortage of stocks we are unable to fill your order. Moreover,our manufacturers can not undertake to entertain your order for future delivery owing to the uncertain availability of raw materials.We will,however,contact you by telex once supply improves.
In the meantime,please feel free to send us your specific enquires for other types of metal sheets.You can be assure of our best attention at all times.
Yours faithfully,
Brown
Export Manager
对货物满意，再一次订货
Dear Sirs,
We have received the above shipment ex SS Blue Seas and are pleased to inform you that we find the goods quite satisfactory.
Since we believe we can sell additional quantities in this market,we wish to place with you a repeat order for 500 dozens of the same style and size.
We would be grateful if you could arrange early shipment of this repeat order as we are in urgent need of the goods.
If the goods are not available from stock,we would be grateful if you could advise us,with full particulars of the specifications,of replacement goods which can be shipped from stock.
Yours faithfully,
Green
Head Buyer
索取样品函
Dear Mr.Green，
We have received your letter of October 10,2006 outlining your commercial terms and the attached specifications for your product No.1080.
In order for us to make a proper evaluation of your product,it would be very helpful to examine an actual sample.We wonder if it would be possible for you to send us one unit of the product as a sample,free of charge.
We await your positive reply.
Sincerely,
同意送付样品函
Dear Mr.Smith,
Thank you for showing interest in our product No.1080.
We sent you two sample units by courier service today.Today being Friday,they will most likely arrive in your hands on Monday,October 25.
We are confident that the samples will be very satisfactory and we look forward to hearing from you soon.
Best regards.
Truely，
回函拒绝送付样品
Dear Mr.Smith,
In reply to your recent letter regarding the supply of 10 free sample units of our product No.1080,we regretfully have to say that we are unable to supply them.
It is our corporate policy that we never agree to free-of-charge supply of more than two units.Therefore,we can only send you up to two units free of charge,and we would have to charge US＄1200.00 for the remaining eight units.
We are sorry that we are unable to comply fully with your request.We await your reply.
Best regards,
Truely,
订货函
Dear Mr.Carter，
Please ship us orange marmalade as per the following terms:
Quantity: 15 000 jars
Unit: 1lb per jar
Description: Orange marmalade,Quality A2
Price: US＄2.10 per jar CIF Zhuhai
Shipment: By December 10,2006
Mode of transport: Ocean freight
Payment: Irrevocable letter of credit by draft at sight
Discount: 5% special discount
We are waiting for your acknowledgement.
Sincerely,
回函接受订货
Dear Smith，
I really appreciate your order for 400 Gem-Con plastic motorcycle tanks.These will be shipped at once.Thanks,too,for the check!
Beginning in June,we’re offering a special discount for 40 percent.In addition,we’re giving a cash discount with terms of payment until the end of the mouth.This means you have an extra month to make payment and still receive the cash discount.
A lot of our customers are switching to the plastic tank as a replacement for original metal equipment.They report hearty endorsements from participants in motor-cross competition—that the tanks are very lightweight,but extremely tough.We predict you’ll have a similar endorsement!
Sincerely yours,
拒绝订单并推荐代替品
Gentlemen:
Thank you for your order of September 1 for 20 units of Portable Radio Set A102,10 units of Cassette Tape Recorder B84 and 10 units of Microphone C59.
We have in stock Portable Radio Set A102 and Cassette Tape Recorder B84,but regret to say Microphone C59 is out of stock.This article is no longer manufactured because it is rather outdated.A new model C60 is recently developed and enjoys wide popularity.We would like to ask you if you would buy this model instead of C59.
The other two items will be shipped to you as soon as possible.
Your prompt reply by fax concerning C60 would be appreciated.
Yours very truly,
催促下订单
Dear Peter,
Per conversation by phone few days ago,we know your visiting schedule for inspecting crust leather of“big world”.
We’ve already checked this leather,couldn’t find loose grain problem as well as softness having been improved than before.
We assure that we can finish and deliver this order according to the prescribed time.
We hope that you will come to our company ASAP and appreciate very much your kindly corporation.
Best regards.
William
付 款
付款条款
Dear Sirs,
We have thoroughly considered the terms of payment discussed with your Mr Wu.We are in agreement with your proposals and hereby give you in writing the terms and conditions which have been agreed upon as follows:
(1)Your terms of payment are confirmed,irrevocable L/C with draft at sight instead of D/P at sight.
(2)The price quoted to us are net with no discount whatsoever.
The above terms of payment were approved by our manager and will be acted upon accordingly.The relative order is now being prepared and will be sent to you in the course of next week.
Taking this opportunity,we would like to inform you that our representative at the forthcoming Guangzhou Fair will be Mr Brown,who will doubtlessly write to you about it.We sincerely hope that future discussions between our two companies will result in further business to our mutual advantage.
Yours faithfully,
开立汇票以支付装运费
Dear Sirs,
In order to cover the shipment we will draw a draft at sight on you under an irrevocable letter of credit and ask you to honor it on presentation to you.
Yours,
要求变更汇票日期
Dear Sirs,
You require a draft at sight under irrevocable L/C as payment terms.
However would you make them a little easier?
We would like you to allow us a draft at 90 d/s under an irrevocable L/C.
Yours,
要求对方开立包括各种费用的汇票
Dear Sirs,
As for the payment,we would like you to draw a draft at 30 d/s on us for the invoice amount plus shipping and other expenses with a 10% commission.
Yours,
要求连同汇票寄来装船文件
Dear Sirs,
Please draw on us for the full amount of your invoice at 60 d/s and attach such relative shipping documents as the commercial invoices,bill of lading,insurance policy,packing lists,certificate and list of weight and/or measurement,to your draft.
Yours,
同意变更汇票的付款条件
Dear Sirs,
As our maximum concession to the payment,we will admit your payment of a draft at 60 d/s under documents against acceptance.
Therefore please let us know immediately if these terms are acceptable to you.
Yours,
要求寄送装运的汇票及提单
Dear Sirs,
As to the execution of this order,we agree to accept our order in three shipments.
Therefore we request you send a sight draft on us under documents against payment at every shipment attaching the B/L.
Yours,
通知对方愿意接受汇票
Dear Sirs,
In order to ensure your earlier shipment,we have instructed The Mitsui Bank,New York to accept a draft drawn on them by you for a sum of US ＄35 000.
Yours,
通知接受汇票，并要求迅速履行订货
Dear Sirs,
We have today instructed our bankers,the Bank of Tokyo,London to accept your draft at 90 d/s on us drawn under irrevocable L/C and would ask you to execute our order promptly.
Yours,
要求接受汇票并付款
Dear Sirs,
As to this business,we will draw our draft at 30 d/s on you against the 100 units of the construction machines for a sum amounting to US＄750 000 under the L/C.
We ask you to accept it on presentation and honor it on maturity.
Yours,
提议变更付款条件
Dear Sirs,
Concerning the payment of this transaction,we suggest a 90 d/s draft under D/A apart from the usual terms of business.
The market here is quite dull and we are overstocked now.
Therefore we believe this is quite acceptable to you.
Yours,
建议使用见票后30天应付的信用证支付
Dear Sirs,
We wish to place with you an order for 1 000 casks Iron Nails at your price of US ＄150.00 per cask CIF Lagos for shipment during July/August.
For this particular order we would like to pay by 30 days L/C.Involving about US ＄150 000,this order is comparatively a big one.As we have only moderate means at hand,the tie-up of funds for as long as three to four months indeed presents problem to us.
It goes without saying that we very much appreciate the support you have extended us in the past.If you can do us a special favour this time,please send us your contract,upon receipt of which we will establish the relative L/C immediately.
Yours faithfully，
要求更易于接受的付款条款
Dear Sirs,
Our past purchase of Mild Steel Sheet from you has been paid as a rule by confirmed,irrevocable L/C.
On this basis,it has indeed cost us a great deal.From the moment to open credit till the time our buyers pay us,the tie-up of our funds lasts about four months.Under the present circumstances,this question is particularly taxing owing to the tight money condition and unprecedentedly high bank interest.
If you would kindly make easier payment terms,we are sure that such an accommodation would be conducive to encouraging business between us.We propose either“Cash against Documents on Arrival of Goods”or“Drawing on Us at Three Months’ Sight”. Your kindness in giving priority to the consideration of the above request and giving us an early favourable reply will be highly appreciated.
Yours faithfully，
答应改变付款方式
Dear Sirs,
Thank you for your letter of 9th February.We have carefully considered your proposal to receive a trial delivery of our cutlery on D/A,but wish to inform you that to promote business the best we can exceptionally do as a trial will be on D/P at sight terms.In accepting our proposal you assume no risks since our cutlery is well-known for its good quality,attractive design and reasonable price.This cutlery sells well in many other countries and we think it will have a good sale in your store.
If you are interested in our proposal,please write to us by return and we will approach you further.
Yours faithfully,
要求银行开立信用证
Dear Sirs:
We request you to open for our account by air mail with the Bank of China,Shanghai Branch,an Irrevocable and Without Recourse letter of Credit in favor of Shanghai Textile Import & Export Corp,China to the extent of US ＄30 000(US Dollars Thirty Thousand only)available by draft in duplicate drawn on us at 90 days after sight for full invoice value against shipment of 20 000 yards Shanghai Printed Pure Silk Fabrics as per our order No.3154 dated 15 May 2007 accompanied by the following documents:
（1)Invoice in triplicate.
（2）Packing list in triplicate.
（3)Full set Clean Bills of Lading made out to order and endorsed in blank notify Buyers marked freight payable at destination.
（4）Evidence of shipment of the said merchandise to be effected on or before end of June 2007 from Shanghai to San Francisco.
Partial shipments are not permitted.Transshipments are not allowed.
（5)Marine insurance to be effected by Buyers in San Francisco.
We hereby agree duly to accept the above mentioned draft on presentation,and pay the amount thereof at maturity,provided such draft shall be negotiated within three months from this date.
Yours faithfully，
索取形式发票
Dear Sirs,
One of our clients has asked us to obtain a pro forma invoice for the following product:
Lion Brand Nail Clippers Model 21 chrome plated.
Please send us your pro forma invoice in triplicate for 500 dozens of the above product as soon as possible so that we can get our client’s confirmation.
We will have no problem in obtaining the import licence.As soon as this is approved,a letter of credit will be opened in your favour.
Yours faithfully,Tom
Import Manager
寄送形式发票
Dear Mr.Green,
In reply to:your request,dated 14 July 2006,we have much pleasure in sending you our pro forma invoice in triplicate.
For your information,our offers usually remain open for about a week.Seeing that our nail clippers are selling very fast,we suggest that you act on the quotation without delay.
We look forward to hearing from you.
Yours sincerely,Lui
Export Manager
付款通知
Dear Sir/Madam,
We refer to your payment request of 1st November,2006.
We have made an application to our bank for remittance as requested.
Our remittance details are as follows：
(1)Amount of 1st Installment:US ＄50 000.
(2)Value Date of Payment:30th November,2006.
(3)Payment Method:By T.T.remittance.
(4)Remitting Bank:The Bank of Newcastle,Queensway Branch,London.
If you do not receive advice on our remittance from your bank within one week,please do not hesitate to contact us.
Yours faithfully,
告知付款账户
Dear Sir,
Firstly,We’d like to apologize for the late reply due to the problem of our computer network.We have repaired the machine and mailed back to you.Do you receive it?The repair charge is US＄1 500,and the receipt will be based on the US＄1 200 as you requested.After the confirmation,please transfer US＄1 500 repairing charge to the following a/c:To show our sincerity,we are willing to reduce price of US＄120 000 to the lowest US ＄114 000.Besides,regarding to the 3 items you request,we will mail to you by express. Thank you for your cooperation and we wish you success in your business.
Yours,
P.S.:We are the SMT Machine manufacturer,and we only produce the new machines.Since we do not carry on the sales of used machines,we are unable to provide you the related information.
通知收到付款
Dear Mr.Green,
Thank you for your letter dated yesterday,advising us of your remittance.
We confirm receipt of US ＄50 000 in our account with The Bank of China,Dinghuisi Branch,this morning.Thank you again for your remittance.
Best regards,
回函拒绝对方付款方式
Dear Sirs,
We thank you for your order No.23A46 for 200 Air Conditioners and appreciate your intention to push the sales of our products in your country.However,your suggestion of payment by time L/C is unacceptable.Our usual practice is to accept orders against confirmed,irrevocable L/C at sight,valid for 3 weeks after shipment is made and allow transshipment and partial shipments.
As per the above terms we have done substantial business.We hope you will not hesitate to come to the agreement with us on payment terms so as to get the first transaction concluded.
Your favorable reply will be highly appreciated.
Yours Sincerely，
接受对方付款方式
Dear Sirs,
Thank you for your order of Iron Nails as per your letter of May 5.
Your proposal of paying by letter of credit at 30 days has been carefully studied by us.Usually,time credit is not acceptable to us.However,in view of our long pleasant relations as well as our willingness to support our African friends,we agree with you this time.But let us make it clear that this accommodation is only for this transaction,which will in no case set a precedent.
Attached here with is our Sales Contract No.105 covering the above order.Please follow the usual procedure.
Yours faithfully,
第七节 催 款
提醒欠款事宜
Dear Mr.Wang,
This a reminder that your account of ＄15 000,originally due May 1,has not yet arrived.
If you have already mailed your payment,please disregard this letter.
Many thanks.
Yours sincerely,
询问还款事宜
Dear Mr.Wang,
Our records show that your account of ＄15 000 is still outstanding.Perhaps you are experiencing problems that make it difficult for you to pay.Please let us know if that is so,and we will be happy to work the matter out with you.If there is no problem,please remit the sum today.
Yours sincerely,
客气的催款函
Dear Mr.Green，
We’ve appreciated a good business relationship with you over the past three years,and want to serve your interests fully.
I’m concerned,however,by your current account balance,which is 50 days in arrears.Please take a moment to check on the status of our invoices to your Accounts Payable desk.You now owe a total of ＄2 389.88,and we request payment immediately.
Call me at 283-2837 if I can provide further information or assist you.
Sincerely,Tang Han
Credit Manager
询问未果，再次请求还款
Dear Mr.Wang,
Although we have sent you 2 letters regarding your past-due account of＄15 000,we have heard nothing from you.
We hope you understand we are unable to continue waiting patiently in silence.Please do not disappoint us once more.If your check is already in the mail，please ignore this letter.
Yours sincerely,
用对方信用情况提醒对方
Dear Mr.Wang,
Since you have ignored several requests for payment,we must take other action to collect your past-due account of ＄15 000.Unless we hear from you in 10 business days,we will turn your account to a collection agency.Neither of us wants to see your credit in danger.So if payment has not yet been made,we urge you to send your check as soon as possible.
Yours sincerely,
要求结清余额
Dear Sirs,
We have received your letter of the 17th July with thanks.
We received payments of ＄275 on the 2nd July,and ＄525 on the 9th July respectively.This leaves a debit balance of ＄320.We would like to remind you that in your letter of the 22nd June you promised to repay before the end of June.
We enclose a statement for the period ending on the 31st July.We would appreciate a prompt settlement of this account.
Yours Sincerely,
要求付款，并付上新发票
Dear Sirs,
We have received your letter of March 2 with thanks.
As requested,we are enclosing a fresh invoice for our services offered on August 25,2006,previously billed under our invoice No.829,which you could not find.
Since the account is long overdue,we would very much appreciate your prompt processing of payment on your side.
Yours faithfully,
三度索取欠款
Dear Sirs,
Account No.8756
It is very difficult to understand why we have not heard from you in reply to our two E-mail of 8th and 18th September for payment of the sum US＄80 000 you are still owing.We had hoped that you would at least explain why the account continues to remain unpaid.
I am sure you will agree that we have shown every consideration and now you fail to reply to our earlier requests for payment,I am afraid you leave us no choice but to take other steps to recover the amount due.
We are most reluctant to do anything from which your credit and reputation might suffer and even now we prepare to give you a further opportunity to put the matter right.We therefore propose to give you 15 days to clear your account.
Yours faithfully,
再一次催款
Dear Mr.Green，
We have not yet received your payments.This is to remind you that both your first and second payments of ＄100 are now overdue.This ＄200 plus the balance of ＄119.04 is due on August 15.
In the credit agreement you signed,you agreed to pay off your bill in three payments.The first payment of ＄100 was due June 15，2006,the second payment of ＄100 was due July 15,2006，and the final payment of ＄119.04 is due August 15,2006.Please send the full amount in 10 days.
Failure to pay on time will affect your ability to charge merchandise at our store.If you want to discuss your account,call me at 800-555-9875.Perhaps we can arrange a more comfortable payment plan.
Thank you for your immediate attention.
Sincerely,
(Signature)
Mary West
Credit Manager
寄出欠款账单
Dear Sirs,
Account No.8756
As you are usually very prompt in settling your accounts,we wonder whether there is any special reason why we have not received payment of the above account,already a month overdue.
We think you may not have received the statement of account we sent you on 30th August showing the balance of US＄80 000 you owe.We send you a copy and hope it may have your early attention.
Yours faithfully,
再度索取欠款
Dear Sirs,
Account No.8756
Not having received any reply to our E-mail of September 8 requesting settlement of the above account,we are writing again to remind you that the amount still owing is US＄80 000.No doubt there is some special reason for delay in payment and we should welcome an explanation and also your remittance.
Yours faithfully,
告知账户资金不足
Dear Mr.Black:
Thank you for your July 28 payment,check #1429 for ＄200.Unfortunately,it was returned by your bank because of insufficient funds.
I’m returning the check to you for your review.Please send a payment this week after you reconcile this matter with your bank.If we receive your payment by August 31,you will avoid accruing additional interest charges on your outstanding balance with us. Your continued patronage is important to us.We appreciate your good payment record in the past years.We know that you,too,will be happy when this situation is resolved.If I can help,just call me at 800-555-1234.
Sincerely,
(Signature)
Jackie Green
Encl.
答复客户延期付款要求
Dear Sirs,
Thank you for your check for US ＄3 500.The balance remaining on your account is now US＄3 000.
We understand that you have come across some unexpected financial difficulties and note with due attention your request for an extension.
Considering our long-term business relations,we offer you the following payment plan:US＄1 000 by the 15th of the month for the next three months.
If you have another plan in mind,please contact us by phone so that we may discuss it.Otherwise,we will expect your next check for US＄1 000 on December 15.
Sincerely Yours,
正式电文催款
DURING OUR TELEPHONE CONVERSATION ON APRIL 3,YOU PROMISED IMMEDIATE PAYMENT OF YOUR ACCOUNT.YOUR CHECK HAS NOT ARRIVED,AND IF IT IS NOT ALREADY IN THE MAIL,I URGE YOU TO SEND IT TODAY.
已通知律师起诉
Dear Mr.Wang,
As you have failed to meet your obligation to settle your account for ＄58 000,overdue for more than four months,which we have already urged you for 3 times without any responses from you,we have instructed our legal advisers to prepare to take proceedings against you in court.
However,we are still willing to withdraw the proceedings so long as you make the payment within 10 business days.
Yours faithfully,
最后通牒
Dear Mr.Wang:
This is to notify you that unless your check for ＄1 295.35 is received by May 1,your account will be placed in the hands of our attorneys for collection.
Very truly Yours,
付款致谢函
Dear Mr.Green:
Thank you for your payment of ＄563.89.Your current balance is ＄3 000—your credit limit.A payment of ＄500 is due May 1.
We appreciate your attention to your account status with us.Your patronage is important to our company.
If we can assist you,please contact us at 800-555-9000.
Sincerely,
(Signature)
Anita Black
Account Executive